Practice Assistant

BDO in Australia; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

BDO in Australia is seeking a proactive Practice Assistant to support our Superannuation team. The role focuses on administrative, workflow and client service tasks to keep engagements on track and ensure a seamless client experience.

You will work in a fast-paced environment, building relationships and delivering accurate, dependable support. Prior experience in a similar admin role within accounting or professional services is highly regarded.

Qualifications

• Prev. experience in a Practice/Team Assistant or administration role.
• Experience within accounting or professional services will be highly regarded.
• Strong organisational skills with the ability to manage competing priorities.
• Excellent attention to detail and commitment to accurate record keeping.
• Professional written and verbal communication skills.
• Strong judgement and discretion when handling confidential information.
• A proactive, adaptable and collaborative approach.
• Strong proficiency in Microsoft Outlook, Word, Excel and PowerPoint.
• Experience using practice management, document management, workflow, ATO or ASIC systems will be advantageous.

Responsibilities

• Provide administrative support to the Superannuation team and act as an administrative contact for SMSF clients
• Assist with client onboarding, engagement documentation and client acceptance processes
• Prepare standard correspondence and coordinate electronic signing
• Maintain accurate client, trustee, member and contact information across relevant systems
• Assist with the administration of new SMSFs and changes to existing fund structures
• Coordinate the execution and storage of trust deeds and permanent documents
• Assist with trustee and member change documentation, resolutions and forms using approved templates
• Complete ATO and ASIC searches, correspondence and administrative updates
• Support the collation and distribution of annual compliance documents and audit completion items
• Assist with opening, maintaining and closing client jobs
• Support billing, work-in-progress administration and invoice processing
• Maintain document management systems, templates, registers and standard operating procedures
• Coordinate meetings, training, travel and team events as required

Skills

Strong organisational skills

Professional communication

MS Office proficiency

Tools

Practice management systems

Document management systems

Job description

We’re BDO, a global professional services firm connected to local markets. Our people work together to provide specialist expertise, helping businesses achieve their goals.

We inspire others, to go further. We create together, to reach higher. We build trust, to lead purposefully.

Whether you’re building your future or starting your career with us, you won’t do it alone. From creating solutions for our clients to building careers for our people, we shape what matters, and that’s where you come in.

About the Role

We’re looking for a proactive and organised Practice Assistant to support our specialist Superannuation team. You’ll provide administrative, workflow and client service support, helping to keep engagements on track and ensuring a seamless experience for clients and the team alike.

This is a varied role suited to someone who enjoys working in a fast-paced environment, building relationships and taking pride in delivering accurate, dependable support.

About the team

Our Superannuation team delivers specialist SMSF services to a broad client base. You’ll join a collaborative team that values accuracy, teamwork and exceptional client service.

Key responsibilities

• Provide administrative support to the Superannuation team and act as an administrative contact for SMSF clients
• Assist with client onboarding, engagement documentation and client acceptance processes
• Prepare standard correspondence and coordinate electronic signing
• Maintain accurate client, trustee, member and contact information across relevant systems
• Assist with the administration of new SMSFs and changes to existing fund structures
• Coordinate the execution and storage of trust deeds and permanent documents
• Assist with trustee and member change documentation, resolutions and forms using approved templates
• Complete ATO and ASIC searches, correspondence and administrative updates
• Support the collation and distribution of annual compliance documents and audit completion items
• Assist with opening, maintaining and closing client jobs
• Support billing, work-in-progress administration and invoice processing
• Maintain document management systems, templates, registers and standard operating procedures
• Coordinate meetings, training, travel and team events as required

About you

• Previous experience in a Practice/Team Assistant, Personal Assistant, Client Services or administration role
• Experience within accounting or professional services will be highly regarded
• Strong organisational skills with the ability to manage competing priorities
• Excellent attention to detail and commitment to accurate record keeping
• Professional written and verbal communication skills
• Strong judgement and discretion when handling confidential information
• A proactive, adaptable and collaborative approach
• Strong proficiency in Microsoft Outlook, Word, Excel and PowerPoint
• Experience using practice management, document management, workflow, ATO or ASIC systems will be advantageous

Why BDO?

Working for BDO you will be part of a growing and market leading professional services firm.

Our national and global footprint provides our people with opportunities to work on interesting client engagements, across diverse industry sectors and services.

Our open and collaborative culture ensures access to Partners and professional mentors, to guide and accelerate your professional career, across a wide array of career pathways.

We provide our people with various health and wellbeing, social, financial, and professional development benefits to help realise what’s possible.

Participate in fitness challenges or take advantage of exclusive discounts to corporate health insurance, gym memberships and wellness facilities via our BWell program. Access benefits such as travel perks, retail discounts, employee referral rewards, study, and professional development support.

Our leave options cater to the unique needs of our people; and include enhanced family support, cultural and religious leave, and options to purchase additional leave. You can also give back and get involved in community initiatives via our BCaring program.

With a strong focus on learning and growth, we provide on the job training and formal development programs to help you succeed in your role and develop your skills and experience.

Our culture is underpinned by our core values (One, Bold, Human, Heart and Strive).

We are proud to be recognised as an Inclusive Employer for 2025-2026 by Diversity Council of Australia and a 2024-2025 Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).