Practice Assistant

Allens; Brisbane; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Financial benefits

Health & wellbeing

Flexibility

Parental leave

Awards & recognition

Job summary

Allens is seeking a Practice Assistant to join our Brisbane office within the Practice Support team. You will provide administrative and operational support to legal operatives and Practice Executives, handling reports, billing support, client setup, and client communications as part of a high-performing Central Support group.

We value curiosity, collaboration, and a drive for excellence, with opportunities to leverage technologies including AI to improve workflows and outcomes.

Qualifications

• Experience in a similar role, ideally in a law firm or professional services
• High level of proficiency with Microsoft Word, Outlook, PowerPoint and Excel
• Knowledge of document management systems such as DocCorp or equivalent
• Strong accuracy and attention to detail with ability to prioritise
• Ability to draft correspondence, presentations and pitches quickly
• Experience supporting operations and client-related activities is desirable

Responsibilities

• Provide operational support to legal operatives and Practice Executives
• Generate reports, manage expenses and handle document amendments and archiving
• Assist with matter financials, including billing narratives and bills
• Set up and coordinate new clients and matters using planning tools
• Support client relationship management software and maintain records
• Assist with client pitches and coordinate events
• Collaborate with team members to ensure high quality services
• Ensure smooth collaboration across internal and external stakeholders
• Maintain professional and adaptable work approach in a hybrid environment

Skills

Experience in similar role

MS Office

DocCorp

Document management

Teamwork

Drafting & presentations

Tools

DocCorp

Job description

Your role

You'll be a part of our Practice Support team and work closely with legal operatives and Practice Executives to provide administrative and operational assistance across a diverse range of tasks in our Brisbane office.

Your role

You'll be a part of our Practice Support team and work closely with legal operatives and Practice Executives to provide administrative and operational assistance across a diverse range of tasks in our Brisbane office.

At Allens, excellence is not just expected—it’s embedded in everything we do. As a Practice Assistant, you will be joining a high-performing Central Support team to provide administrative support to the firm's legal operatives and Practice Executives. This role requires the ability to adapt to a range of expectations, strong communication skills and a desire to strive for excellence to support a top-tier legal practice.

We’re looking for candidates who bring curiosity and a drive to explore what’s next. If you’re excited by emerging technologies—like AI—and keen to apply digital innovations to improve how we work and deliver results, you’ll thrive in this role.

As a Practice Assistant, you will:

• Provide operational support to legal operatives within the firm, adapting to the changing needs of the role and the business.
• Provide administrative support including, but not limited to, generating reports, expense management, document amendments and physical and electronic document management (including printing, filing and archiving).
• Provide administrative support with matter financials, assisting with the monthly billing process: creating and amending billing narratives and drafting/finalising bills.
• Assist with the set up and coordinate new clients and matters using the matter planning tools.
• Support the firm's client relationship management software, record business development activities, maintain accurate contact records, project management and assist with client reporting.
• Provide administrative support with client pitches.
• Assist with the coordination of client events.
• Work collaboratively with members within and outside of the Practice Support team to ensure a high quality of work and standards of services are delivered to all internal and external stakeholders.

This is a permanent, full-time opportunity. Our hybrid working arrangements require 60% of your time attending the office. However, we understand that individual circumstances vary, and we're happy to discuss what flexibility might be possible while ensuring we meet the needs of the business.

About You

We are seeking individuals who thrive in fast-paced, intellectually rigorous environments. You will be someone who consistently delivers high-quality outcomes, demonstrates sound judgement, and takes ownership of complex tasks. Your ability to work collaboratively to achieve goals and strive for continuous improvement will be critical to your success.

You will have:

• Experience in a similar role, ideally within a law firm (we are also open to experience within finance, accounting or other professional services firms)
• A high level of skill and accuracy with software including Microsoft applications (Word, Outlook, PowerPoint, Excel), DocCorp and any other document management software utilised by the firm.
• High level of accuracy and attention to detail, with the flexibility to organise and prioritise work independently and deliver to tight deadlines.
• The ability to work well within a team environment.
• The ability to draft correspondence, presentations, pitch documents and slide packs quickly and accurately.
• A story to tell - our culture is made up of unique backgrounds and varying life experiences. We celebrate our people's differences from across gender and gender identity, sexual orientation, age, ability, cultural backgrounds, First Nations communities, and family and caring arrangements. We encourage applications from all passionate applicants.

Your development

In joining Allens, you will receive unparalleled learning and development opportunities. You will be challenged, supported and guided as you learn and develop, and will be encouraged to grow. We foster greatness, and will coach and support you to meet your goals and aspirations.

Our unique Career Deal allows you to take control of your career and provides a transparent approach to career development. Our international alliance with Linklaters means we are able to support secondments all over the world.

You’ll be part of a team that is trusted to deliver results, contribute to firm-wide initiatives, and uphold the highest standards of client service and operational excellence.

At Allens, our values are the foundation of everything we do. We celebrate those who think creatively, collaborate to solve problems, lead inclusively, and pursue excellence—qualities we seek in every employee.

Learn more about the Allens values and how they shape our culture and client service by visiting our internet here.

Our perks

Our benefits include:

• Financial: market competitive fixed remuneration, employee recruitment referral program, discounts at hundreds of suppliers including retail outlets, health and travel insurance, charity matched funding program.
• Health and wellbeing: fully subsidised gym memberships, annual flu vaccinations, skin checks, in-house snacks and catered meals, subsidised sporting and social activities, Employee Assistance Program including confidential counselling, wellbeing coaching and financial coaching for employees and their families.
• Flexibility: hybrid and flexible working arrangements to support you in your work and life commitments and passions, equipment to support working from home.
• Leave: ability to purchase additional annual leave, access to an enhanced, inclusive and flexible parental leave policy – 26 weeks paid parental leave with no minimum service for permanent employees and high quality executive coaching to support the transition.
• Recognition: team based recognition including social activities and contribution based recognition activities, and annual Allens Values Awards to nominate and recognise the incredible contributions of our people.

Allens is also proud to invest in our communities, giving you the opportunity to make a difference through our work on reconciliation, the environment and other social justice issues as well as our workplace giving and volunteering programs.