Porter

Voyages Tourism Australia Pty Ltd; Yulara; Hybrid; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Discounted accommodation

Resort discounts

On-shift meals

Relocation assistance up to $700

Staff pool

Job summary

Ayers Rock Resort is seeking a Front Office Porter to live and work onsite at Yulara, NT, 20 minutes from Uluru. You will provide guest services, assist with luggage, and help allocate rooms while maintaining a welcoming environment.

Role requires a full Australian driver’s license and offers incentives including discounted accommodation, resort discounts, on-shift meals, and a relocation assistance payment of up to $700, plus access to staff facilities.

Qualifications

• Customer-focused hospitality professional.
• Experience in front office / guest services is preferred.
• Must have a full Australian driver's license.
• Willing to relocate to Ayers Rock Resort, NT.

Responsibilities

• Provide guest services in front office duties and ensure a welcoming first and last impression.
• Assist with luggage coordination and liaise with reception for room allocations.
• Maintain hotel areas, guest rooms, offices and surrounding spaces as directed.
• Deliver bags to guests in their rooms and assist guests on arrival.

Job description

An Epic Icon needs an Epic Icon!

Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a Porter to live and work onsite at Yulara, NT which is 20 min drive from Uluru, one of Australia's most iconic and culturally significant landmarks.

We are seeking a customer-focused individual with a passion for hospitality to be part of our Front Office Team. This role will see you undertake all guest service agent/front office duties in an efficient and friendly manner and taking ownership of creating the best possible first and last impression of the Resort.

Key Duties

• Act as an ambassador of the resort ensuring all guests feel welcome on arrival and bid farewell with kindness on departure
• Coordinate guests’ luggage across the hotels, ensuring it is managed in a timely manner
• Look after arriving guests, liaising with reception in terms of room allocations and delivering bags to guests in their rooms shortly after arrival
• Ensure all hotel areas, including guest rooms, offices, vehicles, conference and function areas, and external areas to the property are maintained and cared for on a timely basis as directed by management

This role requires a full Australian drivers license.

The Best Part

The highlight of being a Porter here is the opportunity to provide one on one guest services where you will meet people from all walks of life whilst showcasing your customer service skills.

Our resort offers a range of attractive incentives to make your employment experience with us even better, such as discounted accommodation, competitive pay, resort discounts, delicious on-shift meals, and a relocation assistance payment of up to $700. In addition, you'll have access to our staff pool, gym, and Residents Club. When you're off the clock, take advantage of your free time to explore the Red Centre and enjoy unique and fulfilling experiences in unforgettable locations.

We're Committed to Your Growth

We are dedicated to helping you advance in your career while working with us. Our incentive and bonus program, which is accessible after a year of service, includes rental discounts, a $700 vacation bonus, and resort vouchers for your work anniversary. We also offer a variety of development opportunities and recognize high-achieving team members through attendance and performance incentives. Come join us on this exciting journey and be a part of something truly remarkable.

This isn't just a job. This is an experience that'll leave you with enough memories to last a lifetime.

A National Criminal History Check is a mandatory step in the recruitment process.

• Relocate to Ayers Rock Resort, NT for a once in a lifetime experience.
• Small town, big community feel with staff pool, gym and weekly activities.
• Affordable accommodation, shift meals, resort discounts to cut cost of living.