Porter

Voyages Tourism Australia; Melbourne; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Discounted accommodation

Competitive pay

Relocation assistance (up to $700)

Staff pool access

Gym access

Residents Club

Job summary

Ayers Rock Resort is seeking a Porter to live and work onsite at Yulara, NT, delivering frontline guest services within our Front Office Team. You will manage luggage, assist with room allocations, and help create memorable first and last impressions for every guest.

This role requires a full Australian drivers license and offers incentives such as discounted accommodation, relocation support, staff facilities, and opportunities to experience the Red Centre.

Qualifications

• Customer-focused individual with a passion for hospitality.
• Requires a full Australian driver’s license.

Responsibilities

• Serve as an ambassador of the resort, ensuring guests feel welcome on arrival and depart with kindness.
• Coordinate guests’ luggage across the hotels and ensure timely handling.
• Assist arriving guests, liaising with reception on room allocations and delivering bags to rooms shortly after arrival.
• Maintain all hotel areas and client-facing spaces in a timely manner as directed by management.

Job description

An Epic Icon needs an Epic Icon!

Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a Porter to live and work onsite at Yulara, NT which is 20 min drive from Uluru, one of Australia's most iconic and culturally significant landmarks.

We are seeking a customer-focused individual with a passion for hospitality to be part of our Front Office Team. This role will see you undertake all guest service agent/front office duties in an efficient and friendly manner and taking ownership of creating the best possible first and last impression of the Resort.

Key Duties

• Act as an ambassador of the resort ensuring all guests feel welcome on arrival and bid farewell with kindness on departure
• Coordinate guests’ luggage across the hotels, ensuring it is managed in a timely manner
• Look after arriving guests, liaising with reception in terms of room allocations and delivering bags to guests in their rooms shortly after arrival
• Ensure all hotel areas, including guest rooms, offices, vehicles, conference and function areas, and external areas to the property are maintained and cared for on a timely basis as directed by management

This role requires a full Australian drivers license.

The Best Part

The highlight of being a Porter here is the opportunity to provide one on one guest services where you will meet people from all walks of life whilst showcasing your customer service skills.

Our resort offers a range of attractive incentives to make your employment experience with us even better, such as discounted accommodation, competitive pay, resort discounts, delicious on-shift meals, and a relocation assistance payment of up to $700. In addition, you'll have access to our staff pool, gym, and Residents Club. When you're off the clock, take advantage of your free time to explore the Red Centre and enjoy unique and fulfilling experiences in unforgettable locations.

We're Committed to Your Growth

We are dedicated to helping you advance in your career while working with us. Our incentive and bonus program, which is accessible after a year of service, includes rental discounts, a $700 vacation bonus, and resort vouchers for your work anniversary. We also offer a variety of development opportunities and recognize high-achieving team members through attendance and performance incentives. Come join us on this exciting journey and be a part of something truly remarkable.

This isn't just a job. This is an experience that'll leave you with enough memories to last a lifetime.

A National Criminal History Check is a mandatory step in the recruitment process.