Pool & Spa Service Technician – Training Provided

Swimart; City of Melbourne; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Training provided

Monthly bonuses

Career progression

Job security

Company vehicle

Tools & uniform

Job summary

Swimart Cheltenham, established pool and spa retailer and service provider in Bayside Melbourne, is seeking a self-motivated Pool & Spa Service Technician to join our growing team. You will work independently out in the field from our Cheltenham base, performing regular servicing, water testing and basic equipment maintenance.

Experience is preferred but not essential as full training and support are provided.

Qualifications

• Strong customer service skills and a friendly manner.
• Good problem-solving and time management skills.
• Able to work independently on site and take pride in your work and presentation.
• Physically capable of manual outdoor work in all weather.
• Current driver’s licence.
• Full work rights in Australia.

Responsibilities

• Regular pool and spa cleaning and servicing
• On-site water testing and chemical balancing
• Installation, maintenance and basic repairs of pool and spa equipment
• Troubleshooting and diagnosis of equipment and water quality issues
• Identifying and pursuing additional product/service sales opportunities
• Providing friendly, professional service to residential and commercial customers

Skills

Customer service

Problem-solving

Time management

Independent work

Driver's licence

Work rights

Job description

Established in 1994, Swimart Cheltenham is a reputable pool and spa retail and maintenance business servicing Bayside Melbourne. Our friendly team of technicians and retail staff look after the health and wellbeing of hundreds of pools and spas. We have high staff satisfaction, long-term loyal employees, and a great team culture.

About Us

Established in 1994, Swimart Cheltenham is a reputable pool and spa retail and maintenance business servicing Bayside Melbourne. Our friendly team of technicians and retail staff look after the health and wellbeing of hundreds of pools and spas. We have high staff satisfaction, long-term loyal employees, and a great team culture.

About the Role

We’re looking for a self-motivated, customer-focused Pool & Spa Service Technician to join our growing team, working independently out in the field from our Cheltenham base.

You’ll be provided with full training and support, so experience is preferred but not essential.

Key Responsibilities

• Regular pool and spa cleaning and servicing

• On-site water testing and chemical balancing

• Installation, maintenance and basic repairs of pool and spa equipment

• Troubleshooting and diagnosis of equipment and water quality issues

• Identifying and pursuing additional product/service sales opportunities

• Providing friendly, professional service to residential and commercial customers

About You – Must Haves

• Strong customer service skills and a friendly manner

• Good problem-solving and time management skills

• Able to work independently on site and take pride in your work and presentation

• Physically capable of manual outdoor work in all weather

• Current driver’s licence

• Full work rights in Australia

Nice to have (preferred, not essential):

• Experience in the pool and spa industry or similar field service role

Why Join Swimart Cheltenham?

• Competitive remuneration matched to your skills and experience

• All training provided – great opportunity to learn a trade-like skill set

• Monthly bonus incentives

• Genuine career progression within an established, growing business

• Job security with a business operating for over 25 years

• Company service vehicle, iPad, tools and uniform provided

• Supportive, friendly team culture and long‑term staff