Pool Service Technician - Start Mid Nov

Doug Allen Pools Pty Ltd; Mackay Regional; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Use of company vehicle

Flexible schedule

Job summary

Doug Allen Pools Pty Ltd is seeking a reliable Pool Service Technician for Mackay, QLD. The role is hands-on, outdoor and customer-facing, covering domestic and commercial pools with daily site visits.

The successful candidate will test and balance water chemistry, perform equipment maintenance and repairs, and complete job reports with service software. Immediate start available and part-time hours offered.

Qualifications

• Experience servicing domestic and commercial pools.
• Solid understanding of pool water chemistry and chemical balancing.
• Strong troubleshooting and problem-solving skills.
• Current driver’s licence and Construction White Card.
• Willingness to work outdoors and travel to sites.

Responsibilities

• Carry out regular pool servicing and water maintenance.
• Test water chemistry and apply correct dosing.
• Maintain high water quality and pool presentation.
• Inspect, service and repair pumps, filters and equipment.
• Provide friendly, professional customer service and report on daily jobs.

Skills

Pool servicing

Water chemistry

Troubleshooting

Customer service

Driver's licence

White Card

Education

Construction White Card

Tools

Pool service software

Pumps & filters

Job description

WE'RE HIRING!

POOL SERVICE TECHNICIAN

Mackay, QLD | Immediate Start

Part-Time Opportunities Available

JOIN THE DOUG ALLEN POOLS TEAM!

Are you an experienced Pool Service Technician who enjoys working outdoors, solving problems and delivering great customer service?

Doug Allen Pools is looking for a reliable, motivated and experienced Pool Service Technician to join our team – START - Mid Nov!

ABOUT US

Doug Allen Pools is a locally owned and operated business that has been building, renovating and servicing concrete swimming pools in Mackay since 1979.

With over 45 years of experience, we've built a strong reputation for quality workmanship, honest service and looking after our customers.

We're looking for someone who shares our commitment to quality and takes pride in their work.

ABOUT THE ROLE

This is a hands-on, customer-facing position where you'll be out on the road each day, servicing and maintaining domestic and commercial swimming pools throughout Mackay.

You'll work independently, troubleshoot problems and ensure our customers' pools are clean, safe and operating at their best.

Your responsibilities will include:

Pool Servicing & Water Maintenance

• Regular pool cleaning and maintenance.
• Water testing, chemical balancing and accurate chemical dosing.
• Maintaining excellent water quality and pool presentation.
• Identifying potential problems before they become costly repairs.

Equipment Repairs & Troubleshooting

• Inspecting, servicing and repairing pumps, filters, chlorinators and other pool equipment.
• Diagnosing hydraulic leaks, pressure issues, pump failures and equipment faults.
• Installing and upgrading pool equipment, including pumps, filters, controllers, heat pumps and robotic cleaners.
• Troubleshooting problems and recommending practical, cost-effective solutions.

Customer Service & Daily Operations

• Providing friendly, professional service to our valued customers.
• Explaining technical issues and recommending appropriate solutions.
• Building strong customer relationships.
• Completing daily job reports using pool service software.
• Managing stock, chemicals and equipment.
• Maintaining a clean, safe and organised work environment.
• Assisting with occasional deliveries, stock handling and general duties when required.

WHAT WE'RE LOOKING FOR

We're looking for someone who is dependable, hardworking and takes pride in doing the job properly.

Ideally, you'll have:

• Previous experience in pool servicing, maintenance or equipment repairs.
• A good understanding of pool water chemistry and chemical balancing.
• Mechanical aptitude and strong troubleshooting skills.
• A current driver's licence.
• A Construction White Card.
• Good physical fitness and the ability to work outdoors.
• Excellent communication and customer service skills.
• The ability to work independently and manage your daily schedule.
• Good attention to detail and a positive attitude.
• Basic computer skills and the ability to use service software.

Most importantly, we want someone who is reliable, honest and committed to providing quality workmanship.

WHAT WE OFFER

• Immediate start available.
• Monday to Friday – with flexibility available.
• Use of a company vehicle for work duties.
• Enjoy working outdoors in Mackay's tropical climate.
• Variety in your day – no two pools are the same!
• Join an established, locally owned business with over 45 years of experience.
• Supportive team environment where hard work and initiative are valued.
• Opportunity to develop your technical skills and grow with the business.