Pool Cleaner + Pool shop all-rounder

Swimart Richmond; Richmond; On-site; AUD 48,000 - 65,000; Full time

Benefits offered by this job

Competitive remuneration and bonuses

Full-time employment with job security

Ongoing training and development

Supportive team environment

Community-focused role

Job summary

Swimart Richmond is seeking a dedicated Pool Cleaner + Pool Shop All-Rounder for a full-time position in Richmond, NSW. You will perform hands-on pool maintenance and support retail customers at the shop counter, contributing to a dynamic team and developing a diverse skill set in the pool and spa industry.

The role requires reliability, a proactive customer-service approach, and the ability to work outdoors in varied weather.

Qualifications

• Experience in pool cleaning and maintenance or a willingness to undertake training.
• Knowledge of pool chemistry and water treatment is advantageous.
• Strong customer service and communication skills.
• Retail experience or ability to work in a shop environment.
• Proactive attitude and ability to work independently or in a team.

Responsibilities

• Perform regular and emergency pool cleaning and maintenance for residential and commercial clients.
• Test and balance pool water chemistry (chlorine, pH, alkalinity).
• Inspect and maintain pool equipment and report faults or repairs.
• Assist customers at the retail shop, provide product advice and handle transactions.
• Manage inventory and maintain shop displays; recommend pool care products.

Skills

Pool cleaning

Customer service

Retail experience

Team player

Job description

Swimart Richmond is seeking an enthusiastic and reliable Pool Cleaner + Pool Shop All-Rounder to join our team on a full-time basis in Richmond, NSW 2753. This is a dynamic role that combines hands-on pool maintenance work with customer-facing retail duties. You will be at the heart of our operations, ensuring our customers receive exceptional service both in the pool and at the shop counter. This position offers the perfect opportunity to develop a diverse skill set within the pool and spa industry whilst building strong relationships with our local community.

Key responsibilities

• Perform regular and emergency pool cleaning and maintenance services for residential and commercial clients
• Test and balance pool water chemistry, including chlorine levels, pH balance, and alkalinity
• Inspect and maintain pool equipment, identifying and reporting any faults or necessary repairs
• Provide excellent customer service at the retail shop, assisting customers with product selection and advice
• Process customer transactions, manage inventory, and maintain shop displays
• Recommend appropriate pool care products and treatments based on customer needs
• Maintain accurate records of pool maintenance schedules and client information
• Ensure all safety protocols and hygiene standards are adhered to at all times
• Support the team in training new staff and contributing to a positive workplace culture

What we're looking for

• Experience in pool cleaning and maintenance or a willingness to undertake training
• Knowledge of pool chemistry and water treatment systems is highly advantageous
• Strong customer service skills and the ability to communicate effectively with diverse clients
• Retail experience or proven ability to work in a shop environment
• A proactive attitude with the ability to work both independently and as part of a team
• Physical fitness and the ability to perform manual labour outdoors in various weather conditions
• Reliability and punctuality, with a valid driver's licence
• A genuine passion for providing excellent service and maintaining high standards
• Problem-solving skills and attention to detail
• Full availability in the summer months is essential

What we offer

Swimart Richmond is committed to supporting our team members' growth and wellbeing. We offer:

• Competitive remuneration and performance incentives
• Full-time employment with job security
• Ongoing training and development opportunities in pool maintenance and customer service
• A supportive and collaborative work environment
• The opportunity to build lasting relationships with customers and become a trusted member of the local community

About us

Swimart Richmond is a leading provider of pool and spa solutions in the Richmond area. We are dedicated to helping our customers maintain beautiful, safe and healthy pools through expert advice, quality products and reliable maintenance services. Our team is passionate about the industry and committed to delivering outstanding customer service. We pride ourselves on our local knowledge, our extensive product range, and our highly skilled technicians. Working with Swimart Richmond means joining a business that values expertise, integrity and community connection.