Platform Manager - Authenticated Platforms (contract role)

Aware Super; Sydney; Hybrid; AUD 129,000 - 203,000; Full time

Job summary

Aware Super is seeking a collaborative Digital Platform Specialist to support and evolve our digital platforms including web, mobile app, and Member Online experiences. You will work with Digital Platform Owners, business stakeholders and technology teams to deliver enhancements, ensure operational excellence and embed governance across the organisation.

This day-rate contract role is initial 12 months, based in Sydney or Melbourne with hybrid work (2 days in office).

Qualifications

• Experienced supporting and managing enterprise digital platforms, websites, mobile apps or customer-facing digital experiences.
• Experience within Superannuation industry or financial services.
• Strong stakeholder management skills with the ability to work effectively across business and technology teams.
• Knowledge of digital delivery methodologies, agile practices and Human-Centred Design principles.
• Experience documenting business and digital requirements and translating business needs into practical solutions.
• Strong problem-solving and analytical skills, with a focus on continuous improvement.
• Understanding of digital governance, frameworks, compliance and operational processes.
• Excellent communication skills with the ability to influence and build strong relationships.

Responsibilities

• Support ongoing evolution of digital platforms, including web, mobile app and Member Online experiences.
• Collaborate with Digital Platform Owners, business stakeholders and tech teams to deliver platform enhancements.
• Embed best-practice digital governance across the organisation.

Skills

Digital platforms

Stakeholder management

Agile methodologies

Human-Centred Design

Requirements gathering

Problem solving

Digital governance

Communication

Job description

As one of Australia's largest profit-for-members superannuation funds, we always remember whose money it is and whose future we're looking after. We work to reimagine a new way forward for our 1.1 million members and their communities. Each other. And our world.

Sound good? Learn more about us and what we do at aware.com.au

Your New Role

• Day rate contract
• Initial 12 months
• Sydney or Melbourne based candidates
• Hybrid working (2 days in office)

We're looking for a collaborative and customer-focused Digital Platform Specialist to support the ongoing evolution of our digital platforms, including web, mobile app, and Member Online experiences. Working closely with Digital Platform Owners, business stakeholders, and technology teams, you'll play a key role in delivering platform enhancements, ensuring operational excellence, and embedding best-practice digital governance across the organisation.

How do you exceed our expectations?

• Experienced supporting and managing enterprise digital platforms, websites, mobile apps or customer-facing digital experiences.
• Experience within Superannuation industry or financial services.
• Strong stakeholder management skills with the ability to work effectively across business and technology teams.
• Knowledge of digital delivery methodologies, agile practices and Human-Centred Design principles.
• Experience documenting business and digital requirements and translating business needs into practical solutions.
• Strong problem-solving and analytical skills, with a focus on continuous improvement.
• Understanding of digital governance, frameworks, compliance and operational processes.
• Excellent communication skills with the ability to influence and build strong relationships.

The Aware Super difference

At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our members and communities and a stronger sense of belonging for our people. We value a diverse workplace and strongly encourage women, Aboriginal & Torres Strait Islander people, people with cultural and linguistic diversity, LGBTQIA+ individuals, people with disabilities, and mature-age individuals to apply. We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador.