Platform Lead

Singapore Telecommunications; Sydney; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Remuneration & discounts

Flexible work

Office campus facilities

Connected leave

Parental leave

Diversity networks

Wellbeing support

Transport support

Job summary

Optus is seeking a Platform Lead within OSS Delivery to own the evolution of critical operational platforms that underpin service activation, fulfilment, and number management. You will bridge architecture, delivery and operations to translate requirements into scalable solutions.

You will lead design, roadmap planning and ensure platform stability, security and long-term alignment, working with architects, engineers, vendors and senior leaders in a complex enterprise.

Qualifications

• Experience in platform ownership, solution design, systems engineering, architecture, or OSS delivery within a large-scale technology or telecommunications environment.
• Strong knowledge of OSS fulfilment platforms, system integration, application architecture, and end-to-end technology delivery.
• Proven stakeholder management and influencing skills with cross-functional collaboration across architecture, operations, vendors, and senior leaders.
• A degree in Information Technology, Computer Science, Engineering, or a related discipline; cloud certifications are a plus.

Responsibilities

• Own the strategy, roadmap, lifecycle, and operational performance of key OSS platforms, ensuring security, scalability, and alignment with business objectives.
• Lead the design and delivery of complex technology solutions, translating requirements into end-to-end technical designs and guiding initiatives through production support.
• Partner with architects, engineers, stakeholders, vendors, and delivery teams to define platform direction, manage dependencies, and drive outcomes.
• Act as the subject matter expert for assigned platforms, managing risks and identifying opportunities for improvement and innovation.

Skills

Platform ownership

Solution design

Systems engineering

Architecture

OSS delivery

Education

Degree in IT/CS/Engineering

Tools

NetCracker

Amdocs

Oracle

Job description

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

As a Platform Lead within OSS Delivery, you will own and drive the evolution of critical operational platforms that underpin service activation, fulfilment, number management, and core telecommunications capabilities. Acting as the bridge between architecture, delivery, and operations teams, you will translate business and technical requirements into practical, scalable solutions while ensuring platform stability, performance, security, and long-term strategic alignment. This is an excellent opportunity for a technology leader who enjoys combining solution design, stakeholder engagement, platform ownership, and roadmap planning within a complex enterprise environment.

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

As a Platform Lead within OSS Delivery, you will own and drive the evolution of critical operational platforms that underpin service activation, fulfilment, number management, and core telecommunications capabilities. Acting as the bridge between architecture, delivery, and operations teams, you will translate business and technical requirements into practical, scalable solutions while ensuring platform stability, performance, security, and long-term strategic alignment. This is an excellent opportunity for a technology leader who enjoys combining solution design, stakeholder engagement, platform ownership, and roadmap planning within a complex enterprise environment.

What You’ll Do

• Own the strategy, roadmap, lifecycle, and operational performance of key OSS platforms, ensuring they remain secure, scalable, and aligned to business objectives.

• Lead the design and delivery of complex technology solutions, translating business requirements into end-to-end technical designs and guiding initiatives through implementation and production support.

• Partner with architects, engineers, business stakeholders, vendors, and delivery teams to define platform direction, manage dependencies, and drive successful project outcomes.

• Act as the subject matter expert for assigned platforms, providing technical leadership, managing platform risks and vulnerabilities, and identifying opportunities for continuous improvement and future innovation.

What You Bring

• Experience in platform ownership, solution design, systems engineering, architecture, or OSS delivery within a large-scale technology or telecommunications environment.

• Strong knowledge of OSS fulfilment platforms, system integration, application architecture, and end-to-end technology delivery, with the ability to balance strategic direction and operational requirements.

• Proven stakeholder management and influencing skills, with experience collaborating across architecture, operations, project delivery, vendors, and senior business leaders.

• A degree in Information Technology, Computer Science, Engineering, or a related discipline. Cloud certifications and experience with OSS platforms such as NetCracker, Amdocs, Oracle, or similar technologies will be highly regarded.

The good stuff….

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.

• Flexible working arrangements with opportunities to work three days in the office, two days remote or home.

• Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on‑site childcare centre.

• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.

• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.

• Build meaningful connections through employee‑led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).

• Put your wellbeing first with free access to counselling and support services, 24/7 — in‑person, by phone, SMS, or video.

• Free Optus bus from Macquarie University Metro Station (every 6‑8 minutes); morning and afternoon.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email ***************@optus.com.au or call 1800 309 ***.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity