Planning & Scheduling Lead

Service Stream; Brisbane; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Career development

Discount access

Paid leave

Culture and safety emphasis

Job summary

Service Stream is seeking a proactive Lead Maintenance Works Coordinator to support the UU MECS contract in South East Queensland. Based in Fortitude Valley, this role leads Works Coordinators who plan, prioritise and coordinate maintenance across critical water and wastewater assets, ensuring safe, efficient execution and KPI-driven outcomes.

You will drive forward planning efficiency, monitor schedule compliance, and collaborate across asset teams to optimise schedules under pressure.

Qualifications

• Proven planning, scheduling or coordination experience.
• Experience in people management or leading teams.
• Strong communication skills across multiple stakeholders.
• Ability to prioritise and optimise schedules under pressure.

Responsibilities

• Lead and manage Works Coordinators to meet schedule, delivery and KPI targets.
• Govern planning and scheduling activities for high schedule compliance and forward planning.
• Monitor performance against delivery SLAs and backlog targets; resolve constraints.
• Drive improvements in planning efficiency, productivity and standardisation using data.

Skills

Planning

Scheduling

Leadership

Communication

Prioritisation

Tools

Click

Ellipse

Job description

Service Stream is proudly delivering the Urban Utilities Mechanical, Electrical and Control Systems (UU MECS) contract across South East Queensland.

This long-term partnership where we are responsible for maintaining critical water and wastewater infrastructure that supports more than 1.6 million customers across the region. The contract includes maintenance services across a broad network of assets, including reservoirs, water booster stations, pump stations and wastewater treatment facilities. We are seeking a proactive and detail-oriented Lead Maintenance Works Coordinator to support with this contract, with an office base of Fortitude Valley, QLD.

When you join the UU MECS team, you'll be joining a growing workforce responsible for maintaining some of South East Queensland's most critical water and wastewater infrastructure.

About the opportunity

We are looking for a Planning & Scheduling Lead (Lead Maintenance Works Coordinator). Reporting to the Asset & Optimisation Manager, you will be responsible for both team leadership and operational performance.

You will lead a team of Works Coordinators responsible for planning, prioritising and coordinating maintenance activities across a diverse portfolio of critical water and wastewater assets.You will ensure role ensures works are executed safely, efficiently, and in line with contractual and KPI requirements. The role holds. You will hold direct accountability for achieving schedule compliance, on-time delivery, and planning efficiency outcomes.

Key responsibilities

• Lead and manage Works Coordinators to deliver against schedule, delivery, and efficiency KPIs. Establish performance expectations, monitor team outputs, and act as escalation point for delivery risks.
• Govern planning and scheduling activities ensuring high schedule compliance, forward planning, and optimisation through bundling and sequencing.
• Monitor performance against on-time completion, SLA compliance, and backlog targets. Resolve constraints impacting delivery.
• Drive improvements in planning efficiency, productivity, and standardisation using performance data.

About you

You will bring strong planning and coordination experience together with a proactive leadership style and a passion for operational excellence.

You'll be successful in this role if you have:

• Proven experience in planning, scheduling, or coordination roles (2+ years) or 5+ years in related maintenance/operations roles.
• Strong planning skills with a passion for keeping work organised, on track, and running efficiently.
• Experience in a people management position.
• Strong experience with job scheduling systems (e.g. Click or similar).
• Familiarity with asset management systems (e.g. Ellipse or similar).
• Demonstrated ability to work in fast paced environments, managing competing priorities and optimising schedules under pressure.
• A proactive mindset focused on continuous improvement, efficiency, and collaboration.
• Strong communication skills, with the ability to coordinate across teams and stakeholders.

About us

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected.

Your next role comes with:

• Career development – we offer growth opportunities and support internal mobility. You will have access to skill enhancement through our online learning system and onsite training.
• Access - discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program.
• Paid leave - parental, cultural, community service, defence, study, corporate volunteering and purchased leave available.
• Culture – we are dedicated to fostering a workplace environment that values safety, diversity and inclusion, and meaningful recognition.

We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. Applications are unable to be accepted via email. If you require any reasonable adjustments to the recruitment process, please email [e-mail].