Planning Administration Officer

City of Wodonga; Wodonga; Hybrid; AUD 44,000 - 54,000; Part time

Benefits offered by this job

Career Development

Leave Entitlements

Flexible Work Options

Health & Wellbeing

Job summary

City of Wodonga is seeking a part-time Planning Administration Officer to support Statutory and Strategic Planning. The role focuses on records management, public notices, and efficient customer service in a compliance-driven environment.

You will administer planning records, assist with invoicing and reporting, and coordinate notices in line with legislative requirements while maintaining data transparency and accuracy.

Qualifications

• Experience providing administrative support within a statutory or compliance-driven environment.
• Ability to manage competing priorities and meet deadlines with strong attention to detail.
• Well-developed communication skills and the ability to provide clear process guidance.
• Strong technical skills across business systems and document management platforms.
• Integrity, risk awareness and a commitment to maintaining confidentiality and transparency.

Responsibilities

• Plan administration: maintain planning records, permits and online systems ensuring accuracy and compliance.
• Financial & reporting support: assist invoicing, revenue collection and monthly statistics reporting.
• Customer & stakeholder support: respond to enquiries with professionalism and clear information.
• Statutory documentation: prepare public notices and formal correspondence within legislative timeframes.

Skills

Experience administering statutory/com

Prioritisation and deadlines

Communication skills

Business systems proficiency

Integrity and confidentiality

Education

Business administration qualification

Tools

Microsoft Office

Job description

Position:

Organisation Unit:

Location:

Closing:

Synopsis:

Planning Administration Officer

• Part-time (Approx 26 hours per week) – Permanent Role
• $36.73 per hour + superannuation
• Flexible working arrangements available

As Planning Administration Officer, you’ll play an important behind-the-scenes role supporting both Statutory and Strategic Planning teams. From maintaining accurate planning records and registers to assisting with public notices and customer enquiries, your work will help ensure planning services are delivered professionally, efficiently and in accordance with legislative requirements.

This is a great opportunity for an organised and detail-focused administration professional who enjoys working in a compliance-driven environment and contributing to meaningful community outcomes.

Key aspects of the role:

• Planning systems and records management Administer planning application records, permits and online systems to ensure documentation is accurate, up to date and compliant with legislative and Council requirements. Maintain the Public Planning Register and support document control processes to uphold transparency and data integrity.
• Financial and reporting support Monitor planning-related invoicing and outstanding payments, working collaboratively with Finance to support accurate revenue collection. Assist in collating planning statistics and contributing to monthly reporting to support performance monitoring and informed decision-making.
• Customer and stakeholder support Respond to written and telephone planning enquiries with professionalism and clarity. Liaise with planners and internal stakeholders to ensure accurate information is provided and enquiries are resolved in a timely manner.
• Statutory documentation and coordination Prepare public notices, formal correspondence and statutory documentation in line with legislative requirements and procedural timeframes. Support workflow coordination by maintaining awareness of planner workloads and contributing to continuous improvement initiatives.

What we’re looking for:

We’re seeking a proactive and organised administration professional who takes pride in accuracy, confidentiality and high-quality customer service. You’ll be comfortable working within established procedures while exercising sound judgement and escalating matters appropriately.

The successful candidate will demonstrate:

• Experience providing administrative support within a statutory or compliance-driven environment.
• Ability to manage competing priorities and meet deadlines with strong attention to detail.
• Well-developed communication skills and the ability to provide clear advice on processes and procedures.
• Strong technical skills across business systems and document management platforms.
• Integrity, risk awareness and a commitment to maintaining confidentiality and transparency.

Relevant qualifications and/or demonstrated experience in business administration, along with proficiency in Microsoft Office systems, will be highly regarded.

Why join us?

• Career Development - Ongoing learning, mentoring, and progression opportunities.
• Leave Entitlements - Generous and flexible leave to support work-life balance.
• Flexible Work Options - Where applicable, enjoy adaptable hours and flexible work arrangements.
• Health & Wellbeing - Access to Fitness Passport, EAP, and other wellness initiatives.

Prior to commencement, the successful applicant will be required to provide the following.

• A copy of a recent National Police Check (less than 3 months)
• A current driver’s licence and evidence of eligibility to work in Australia must be provided prior to commencement.

If applicable, evidence regarding right to work in Australia will need to be presented.

Enquiries

Team Leader Statutory Planning - Kath Oswald - 0435 276 190 - [e-mail]

Applications close: 11:59pm Sunday 29 th March 2026

This position may be filled prior to the closing date if an exceptional applicant is identified.