Pizza Shop Retail Manager - Lead Ops, Team & Service

GEPIZZA PTY LTD; Mona Vale; On-site; AUD 72,000 - 88,000; Full time

Job summary

Gepizza Pty Ltd trading as Johnny Gio’s in Mona Vale, NSW 2103 is seeking an experienced Retail Manager to coordinate day-to-day operations of its pizza and takeaway shop in Mona Vale. The role involves staff supervision, customer service, stock and supplier coordination, sales monitoring and compliance with food safety and workplace requirements.

Gepizza Pty Ltd trading as Johnny Gio’s is committed to maintaining service standards, engaging customers and training staff to ensure consistent

Qualifications

• 12+ months experience in retail management, hospitality management or food service operations.
• Relevant qualification at Diploma level or above.
• Experience supervising staff, coordinating rosters, stock control, purchasing and cost management.
• Strong communication, customer service, problem-solving and commercial skills.

Responsibilities

• Coordinate daily shop operations and maintain consistent service standards.
• Supervise team members, organise rosters and support training.
• Monitor sales, stock, ordering, suppliers, costs and waste.
• Maintain customer service, product quality and operational records.
• Ensure food safety and work health and safety procedures are followed.

Skills

Strong communication

Customer service

Problem-solving

Commercial skills

Education

Diploma level or above

Job description

Gepizza Pty Ltd trading as Johnny Gio’s in Mona Vale, NSW 2103 is seeking an experienced Retail Manager to coordinate day-to-day operations of its pizza and takeaway shop in Mona Vale. The role involves staff supervision, customer service, stock and supplier coordination, sales monitoring and compliance with food safety and workplace requirements.

Gepizza Pty Ltd trading as Johnny Gio’s is committed to maintaining service standards, engaging customers and training staff to ensure consistent