Picture Framer

Frontline Recruitment Group; Newcastle-Maitland; On-site; AUD 30,000 - 39,000; Part time

Job summary

Frontline Recruitment Group - Warners Bay NSW is seeking a Casual Custom Framing & Customer Service Assistant for a well-established local business known for quality custom framing and personalised service. The role blends customer service, creativity and hands-on framing, with opportunities to learn framing techniques and contribute to showroom presentation.

You will welcome customers, help select frames, measure artwork, and manage orders from consultation to completion, including Saturdays.

Qualifications

• Strong customer service and communication skills.
• An eye for detail and accuracy with measurements.
• Interest in framing, art, design or creative projects.
• Willingness to learn the technical side of custom framing.

Responsibilities

• Welcome customers and understand what they are looking to create.
• Help customers choose frames, colours, finishes and design options.
• Provide creative and practical recommendations.
• Accurately measure artwork and calculate dimensions.
• Assist with custom framing and learn framing techniques.
• Manage customer orders from consultation through to completion.
• Help maintain an organised and welcoming showroom and workspace.

Skills

Customer service

Attention to detail

Measurements

Problem solving

Job description

Frontline Recruitment Group - Warners Bay NSW

Creative, practical and great with customers? This isn't your typical retail role.

We are recruiting on behalf of a well-established local business that has built a strong reputation for quality custom framing, personalised service and helping customers bring their ideas to life.

We are looking for a Casual Custom Framing & Customer Service Assistant to join their team.

Previous framing experience would be fantastic - but it isn't essential. If you have strong customer service skills, an eye for detail, confidence working with measurements, and a genuine interest in learning the craft of custom framing, we'd love to hear from you. What you'll be doing: This role combines customer service, creativity, and hands-on framing.

You will:

• Welcome customers and understand what they are looking to create
• Help customers choose frames, colours, finishes and design options
• Provide creative and practical recommendations
• Accurately measure artwork and calculate dimensions
• Assist with custom framing and learn framing techniques
• Manage customer orders from consultation through to completion
• Help maintain an organised and welcoming showroom and workspace

We’re looking for someone with:

• Strong customer service and communication skills
• A genuine interest in framing, art, design or creative projects
• Excellent attention to detail
• Confidence working with measurements, dimensions, and basic calculations
• Good practical problem‑solving skills
• A willingness to learn the technical side of custom framing
• A reliable and hands‑on approach

Applicants will need weekday availability and be available to work at least two Saturdays per month.

Already know your way around custom framing? We'd love to hear from you.