Phone Sales Pro: Customer-First Support

Jas; Port Macquarie; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Staff discounts across Bapcor brands

Paid birthday leave

Wellbeing programs

Novated leasing options

Job summary

Bapcor is seeking a Phone Sales Officer for our Port Macquarie branch. You will be the first contact for inbound phone inquiries, providing product advice, processing orders, and delivering exceptional service to customers and account managers.

You will collaborate with the branch team and assist with general warehouse duties when required, contributing to a smooth, customer-focused operation.

Qualifications

• Strong communication skills and a customer-first mindset.
• Reliable, adaptable, and team-oriented.
• High attention to detail and organisation skills.
• Experience in parts interpreting or exposure to automotive, mechanical, or electrical products.

Responsibilities

• Provide outstanding customer service and support branch phone-based sales.
• Respond to inbound calls from customers and account managers.
• Process orders, invoices, and credits accurately.
• Assist with stock management, including shelving and stock counts.
• Support general branch and warehouse operations as needed.

Skills

Customer service

Phone sales

Stock management

Attention to detail

Job description

Bapcor is seeking a Phone Sales Officer for our Port Macquarie branch. You will be the first contact for inbound phone inquiries, providing product advice, processing orders, and delivering exceptional service to customers and account managers.

You will collaborate with the branch team and assist with general warehouse duties when required, contributing to a smooth, customer-focused operation.