Phone Sales Officer

Bapcor Limited; Port Macquarie; On-site; AUD 52,000 - 62,000; Full time

Benefits offered by this job

Staff discounts across Bapcor brands

Paid birthday leave

Wellbeing support programs

Industry-leading work/life balance (P&

Novated leasing options

Job summary

JAS Auto Electrical Parts, part of the Bapcor Group, is seeking a Phone Sales Officer for our Port Macquarie branch. You will be the first point of contact for inbound phone enquiries, providing product advice, processing orders, and delivering exceptional service to customers and account managers.

You will work closely with the broader branch team and assist with general warehouse duties when required, contributing to stock management and accurate invoicing while supporting seamless operations

Qualifications

• Strong communication skills and a customer-first mindset.
• Reliable, adaptable and team-oriented.
• High attention to detail and organisation skills.
• Previous experience in parts interpreting or exposure to automotive, mechanical, or electrical products is advantageous.

Responsibilities

• Provide outstanding customer service and support branch phone-based sales.
• Respond to inbound calls from customers and account managers.
• Process orders, invoices, and credits accurately.
• Assist with stock management, including shelving and stock counts.
• Support general branch and warehouse operations as needed.

Skills

Strong communication

Customer-first mindset

Reliable and adaptable

Team-oriented

Attention to detail

Organised

Willingness to support across branches

Job description

Company Description

JAS Auto Electrical Parts is a leading national wholesaler of automotive rotating electrical, air-conditioning, accessories lighting products and batteries, proudly servicing the auto electrical sector.

Company Description

JAS Auto Electrical Parts is a leading national wholesaler of automotive rotating electrical, air-conditioning, accessories lighting products and batteries, proudly servicing the auto electrical sector.

Part of the Bapcor Group, we offer a stable, growing environment with strong career opportunities across Australasia.

Job Description

We’re looking for a Phone Sales Officers to join our Port Macquarie branch.

In this customer-focused role, you’ll be the first point of contact for inbound phone enquiries, supporting customers and account managers with product advice, order processing, and exceptional service.

You’ll also work closely with the wider branch team and assist with general warehouse duties when required.

Key Responsibilities

• Provide outstanding customer service and support branch phone-based sales
• Respond to inbound calls from customers and account managers
• Process orders, invoices, and credits accurately
• Assist with stock management, including shelving and stock counts
• Support general branch and warehouse operations as needed

Qualifications

About You

• Strong communication skills and a customer-first mindset
• Reliable, adaptable, and team-oriented
• High attention to detail and organisation skills
• Previous experience in parts interpreting or exposure to automotive, mechanical, or electrical products (highly regarded)
• Willingness to support across all areas of the branch

Additional Information

Why Join Bapcor?

• Career development opportunities across a large national network
• Staff discounts across Bapcor brands (Burson, Autobarn, Autopro & more)
• Paid birthday leave
• Wellbeing support programs
• Industry-leading work/life balance policies (parental leave, purchase leave, volunteer leave)
• Novated leasing options

About Bapcor

Bapcor Limited is Australasia’s leading provider of automotive aftermarket parts, accessories, equipment, and services. As an ASX-listed organisation, we operate across Trade, Retail, Service, and Wholesale sectors with well-known brands including Burson, Autobarn, Autopro, Midas, and JAS Oceania.

Our Values

We give a damn

We are in it together

We get it done

We do the right thing