Pharmacy Concierge & Customer Care — Flexible Hours

CW Retail Services Pty Ltd; Melbourne; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Staff discounts

Recognition programs

Employee Assistance Program

Flexible rosters

End-of-year awards

Job summary

CW Retail Services Pty Ltd is seeking a Retail Pharmacy Assistant to join our fast-paced, growing store network in Melbourne. This full-time role (38 hours/week) offers varied duties from helping customers to processing transactions and stocking shelves.

You will work across our store network, assisting with stock replenishment, displays, and promotions while delivering excellent customer service. The position is onsite with supportive team culture and opportunities for growth.

Qualifications

• S2 & S3 training and Certificates I-III in Community Pharmacy highly regarded.
• Excellent customer service with an eye for detail and accuracy.
• Strong communication with all stakeholders.
• Ability to work well in a team and autonomously.

Responsibilities

• Help customers with queries and keep shelves stocked.
• Replenish stock and maintain inventory levels.
• Serve customers and process purchases through the POS system.
• Set up displays for catalogue promotions.

Skills

Teamwork

Customer service

Attention to detail

Communication skills

Education

Certificates I-III in Community Pharmacy

S2 & S3 trained

Tools

POS system

Job description

CW Retail Services Pty Ltd is seeking a Retail Pharmacy Assistant to join our fast-paced, growing store network in Melbourne. This full-time role (38 hours/week) offers varied duties from helping customers to processing transactions and stocking shelves.

You will work across our store network, assisting with stock replenishment, displays, and promotions while delivering excellent customer service. The position is onsite with supportive team culture and opportunities for growth.