Pharmacy Assistant Manager | Customer Experience Lead

Douglas Chemists; Sydney; On-site; AUD 39,000 - 50,000; Full time

Benefits offered by this job

Penalty rates

Job summary

Bonnyrigg Priceline Pharmacy is seeking a motivated and hands-on Assistant Manager to support the day-to-day success of our busy store. You will partner with the Retail Manager to drive store performance and coach the team to deliver outstanding customer care.

This role requires strong leadership, excellent communication, and the ability to manage stock, promotions, and cash handling while maintaining presentation and compliance across all shifts.

Qualifications

• Proven retail or pharmacy leadership experience.
• Strong leadership, coaching and delegation skills.
• Excellent communication and problem-solving abilities.
• Organised, reliable, and results-focused.
• Passionate about customer care and team success.

Responsibilities

• Partner with the Retail Manager to drive store success
• Coach and support team members to achieve great results
• Deliver exceptional customer service and lead by example
• Support stock, inventory and promotional activities
• Assist with cash handling, reporting and administration
• Maintain high standards of presentation and compliance

Skills

Retail leadership

Team coaching

Customer service

Communication

Problem solving

Organised

Reliability

Results orientation

Job description

Bonnyrigg Priceline Pharmacy is seeking a motivated and hands-on Assistant Manager to support the day-to-day success of our busy store. You will partner with the Retail Manager to drive store performance and coach the team to deliver outstanding customer care.

This role requires strong leadership, excellent communication, and the ability to manage stock, promotions, and cash handling while maintaining presentation and compliance across all shifts.