Pharmacy Assistant Full Time

Cincotta Discount Chemist Auburn; Sydney; On-site; AUD 45,000 - 60,000; Full time

Job summary

Cincotta Discount Chemist Auburn seeks a dedicated Pharmacy Assistant to join on a full-time basis in Auburn, NSW 2144. You will support our pharmacists, process prescriptions, handle stock, and deliver excellent customer service in a community-focused setting.

The role emphasizes accuracy, communication and reliability, with training provided for pharmacy practices. A friendly, professional team environment and opportunities for development are offered in a locally trusted pharmacy.

Qualifications

• Pharmacy-related customer service experience is valued.
• Basic numeracy and literacy skills required; proficiency with computer systems.

Responsibilities

• Assist pharmacists with dispensing and accuracy of medications.
• Receive, check and store stock; manage inventory levels.
• Process prescriptions and handle customer transactions at the till.
• Provide friendly, knowledgeable service and answer questions on OTC products.
• Maintain a clean, safe, and compliant pharmacy environment.
• Label and package medications as directed by the pharmacist.
• Support administrative tasks and record-keeping.
• Monitor stock levels and assist with ordering supplies.
• Address customer concerns with discretion and professionalism.

Skills

Customer service

Communication

Attention to detail

Organisational skills

Reliability

Numeracy & literacy

Willingness to learn

Education

Pharmacy Assistant Certificate

Tools

POS software

Job description

About the role

Cincotta Discount Chemist Auburn is seeking a dedicated and enthusiastic Pharmacy Assistant to join our team on a full-time basis. Based in Auburn NSW 2144, this is an excellent opportunity to become part of a community‑focused pharmacy that is committed to providing quality healthcare services and exceptional customer care. As a Pharmacy Assistant, you will play a vital role in supporting our pharmacists and ensuring smooth daily operations, whilst delivering outstanding service to our customers.

What you’ll be doing

• Assisting pharmacists with the dispensing of medications and ensuring accuracy in all pharmaceutical preparations
• Receiving, checking and storing pharmaceutical stock, maintaining inventory levels and adhering to storage requirements
• Processing prescriptions and managing customer transactions at the till with professionalism and efficiency
• Providing friendly and knowledgeable customer service, answering general enquiries about over‑the‑counter medications and health products
• Maintaining a clean, safe and organised pharmacy environment in compliance with health and safety standards
• Labelling and packaging medications as directed by the pharmacist
• Supporting the pharmacist with administrative tasks, including record‑keeping and documentation
• Monitoring stock levels and assisting with ordering of pharmacy supplies
• Handling customer complaints and concerns with discretion and professionalism

What we’re looking for

• A genuine interest in pharmacy and healthcare, with a commitment to providing excellent customer service
• Strong communication skills and the ability to interact professionally with customers, staff and healthcare professionals
• Attention to detail and accuracy, particularly when handling medications and processing prescriptions
• Organisational skills with the ability to manage multiple tasks and prioritise workload effectively
• Reliability and punctuality, demonstrating commitment to your role and team
• Basic numeracy and literacy skills, with proficiency in using computer systems and point‑of‑sale software
• A willingness to learn and develop your knowledge of pharmacy practice and products
• Relevant pharmacy qualifications or certifications (such as a Pharmacy Assistant Certificate) would be advantageous, though training will be provided to the right candidate
• Previous retail or customer service experience is preferred but not essential

What we offer

• Competitive remuneration
• Opportunities for professional development and training in pharmacy practice
• A collaborative team atmosphere where your contributions are recognised and valued
• The chance to make a real difference in your local community by promoting health and wellbeing
• A healthy work‑life balance and a welcoming workplace where all team members are treated with respect and dignity

About us

Cincotta Discount Chemist Auburn is a community pharmacy dedicated to providing accessible, affordable and high‑quality healthcare services to our local population. We pride ourselves on our commitment to customer care, competitive pricing on medications and health products, and our team of knowledgeable healthcare professionals. Our pharmacy is a trusted part of the Auburn community, where we work to support the health and wellbeing of our customers and neighbours. We believe in fostering a positive workplace culture where our team members are empowered to deliver exceptional service every single day.