Pharmacy Assistant: Customer Care & Health Solutions

TerryWhite Chemmart; Albany; On-site; AUD 42,000 - 57,000; Full time

Benefits offered by this job

Competitive hourly rates

Weekend penalties

Paid training with Pharmacy Guild

In-store discounts

Career growth opportunities

Sense of purpose in community health

Job summary

TerryWhite Chemmart Chester Pass Albany is hiring a Pharmacy Assistant. You will be the first point of contact, delivering a welcoming customer experience, assisting with OTC recommendations and health solutions, and promoting services.

This full‑time role (38 hours per week) requires a proactive, friendly approach in a busy environment. You’ll support stock, merchandising and day‑to‑day operations while helping patients on their health journey.

Qualifications

• S2/S3 qualification or willingness to complete
• Certificate in Community Pharmacy highly regarded
• Experience in pharmacy or retail
• Strong communication skills with customers
• Proactive, positive and KPI‑driven mindset
• Team player in a fast‑paced environment
• Attention to detail and store compliance

Responsibilities

• Engage with customers to recommend OTC products and health solutions.
• Promote pharmacy services and loyalty programs to support wellbeing.
• Collaborate with pharmacy staff to ensure a seamless customer experience.
• Maintain high merchandising standards and store presentation.
• Contribute to store KPIs through strong customer engagement.
• Support daily operations including stock awareness and housekeeping.
• Use pharmacy systems and technology confidently.
• Handle multiple priorities in a fast-paced setting.

Skills

Customer service

Communication

Teamwork

Fast-paced environment

Retail experience

Education

S2/S3 qualification

Certificate in Community Pharmacy

Tools

Pharmacy systems

POS systems

Job description

TerryWhite Chemmart Chester Pass Albany is hiring a Pharmacy Assistant. You will be the first point of contact, delivering a welcoming customer experience, assisting with OTC recommendations and health solutions, and promoting services.

This full‑time role (38 hours per week) requires a proactive, friendly approach in a busy environment. You’ll support stock, merchandising and day‑to‑day operations while helping patients on their health journey.