Pharmacy Assistant

TerryWhite Chemmart; Albany; On-site; AUD 42,000 - 57,000; Full time

Benefits offered by this job

Competitive hourly rates

Weekend penalties

Paid training with Pharmacy Guild

In-store discounts

Career growth opportunities

Sense of purpose in community health

Job summary

TerryWhite Chemmart Chester Pass Albany is hiring a Pharmacy Assistant. You will be the first point of contact, delivering a welcoming customer experience, assisting with OTC recommendations and health solutions, and promoting services.

This full‑time role (38 hours per week) requires a proactive, friendly approach in a busy environment. You’ll support stock, merchandising and day‑to‑day operations while helping patients on their health journey.

Qualifications

• S2/S3 qualification or willingness to complete
• Certificate in Community Pharmacy highly regarded
• Experience in pharmacy or retail
• Strong communication skills with customers
• Proactive, positive and KPI‑driven mindset
• Team player in a fast‑paced environment
• Attention to detail and store compliance

Responsibilities

• Engage with customers to recommend OTC products and health solutions.
• Promote pharmacy services and loyalty programs to support wellbeing.
• Collaborate with pharmacy staff to ensure a seamless customer experience.
• Maintain high merchandising standards and store presentation.
• Contribute to store KPIs through strong customer engagement.
• Support daily operations including stock awareness and housekeeping.
• Use pharmacy systems and technology confidently.
• Handle multiple priorities in a fast-paced setting.

Skills

Customer service

Communication

Teamwork

Fast-paced environment

Retail experience

Education

S2/S3 qualification

Certificate in Community Pharmacy

Tools

Pharmacy systems

POS systems

Job description

Are you passionate about delivering exceptional customer service and making a difference to care for your community? Join us as our Pharmacy Assistant!

Join a passionate, community-focused team atTerryWhite Chemmart Chester Pass Albany, where no two days are the same. As a busy and growing pharmacy, we take pride in delivering exceptional customer service while building strong, trusted relationships within our local community.

We're excited to be entering a new phase of growth, allowing us to expand our services and provide even greater care to our patients. If you're a motivated and friendly Pharmacy Assistant who thrives in a fast-paced environment and is passionate about making a genuine difference in people's lives, we'd love to hear from you.

As a Pharmacy Assistant

You are often the first point of contact for our customers and play a key role in creating a welcoming, professional and engaging pharmacy experience. You will proactively engage with customers, ensuring they feel welcomed, supported and confident in their health journey from the moment they enter the pharmacy.

This is a full-time position offering 38 hours per week, with a fortnightly roster that includes every second weekend.

In this role, you will:

• Confidently engage with customers to recommend over-the-counter products and health solutions (in line with your training).
• Promote pharmacy services, health programs and loyalty offerings to support customer wellbeing.
• Collaborate with all pharmacy staff, ensuring a seamless customer experience and the delivery of exceptional service to all customers.
• Maintain a high standard of merchandising, cleanliness and store presentation.
• Contribute to achieving store KPIs through strong customer engagement and service.
• Support day-to-day pharmacy operations, including stock awareness and housekeeping.
• Confidently use pharmacy systems and technology.
• Thrive in a fast-paced environment, managing multiple priorities.

You will be an ambassador of our Dedicated to Care philosophy, ensuring every customer feels supported, valued and confident in their health journey.

About You

You will:

• Have obtained or be willing to complete S2/S3 qualification
• A Certificate in Community Pharmacy is highly regarded
• Have demonstrated previous pharmacy or retail experience, and a genuine interest in healthcare.
• Have strong communication skills and confidence engaging with a wide range of customers.
• Be proactive, positive and motivated to engage with customers
• Bring demonstrated experience working as part of a team and in a fast-paced environment.
• Be motivated to achieve KPIs through delivering outstanding customer experiences.
• Take pride in maintaining a clean, organised and compliant pharmacy environment.
• Demonstrate strong attention to detail and organisational skills.

You must have the right to live and work in Australia to apply for this job.

A career with TerryWhite Chemmart

TerryWhite Chemmart is one of Australia's leading pharmacy networks, with more than 600 community pharmacies, playing a vital role in frontline healthcare. We support our teams to deliver trusted health advice, professional services and personalised care that helps Australians better manage their health every day.

Our Benefits

• Competitive hourly rates
• Weekend penalties
• Paid training with the Pharmacy Guild
• Attractive in store discounts
• Personal and career growth opportunities
• A sense of purpose beyond work - make a difference in your community

We proudly foster a safe, inclusive and supportive workplace and encourage applications from Aboriginal and Torres Strait Islander peoples, members of the LGBTQI+ community, and people with disabilities.

Should your application be successful you will be contacted via phone or email.