Pharmacy Administration & Dispensary Assistant

seek.com.au; Sydney; On-site; AUD 34,000 - 44,000; Part time

Job summary

Seek.com.au is seeking a Pharmacy Administration & Dispensary Assistant in Newtown, NSW. The role is part-time and fixed-term, spanning 3 days per week to cover leave and support pharmacy operations.

The position combines administration, customer service and general pharmacy support, including handling patient inquiries via phone, email and SMS, processing orders, and assisting with dispensing tasks. Experience in pharmacy systems is an advantage.

Qualifications

• Strong administration and customer service experience.
• Experience with pharmacy dispensing systems is an advantage.
• Must be available to work part-time hours, 3 days per week during coverage period.

Responsibilities

• Managing patient enquiries via phone, email and SMS
• Processing and coordinating patient orders and deliveries
• Completing general administration and maintaining accurate records
• Supporting day-to-day dispensary tasks
• Assisting with dispensing and prescription processing
• Following up outstanding orders, prescriptions and patient requests
• Supporting the wider team to keep daily pharmacy operations running smoothly

Skills

Administration

Customer service

Pharmacy dispensing systems

Attention to detail

Communication

Job description

Pharmacy Administration & Dispensary Assistant

Newtown, NSW | Part-time, Fixed-Term | 3 days per week

About the role

This is a varied role combining administration, patient/customer service and general pharmacy support. You will be managing patient enquiries via phone, email and SMS, processing and coordinating patient orders and deliveries, completing general administration and maintaining accurate records, supporting day-to-day dispensary tasks, assisting with dispensing and prescription processing, following up outstanding orders, prescriptions and patient requests, and supporting the wider team to keep daily pharmacy operations running smoothly.

Key responsibilities

• Managing patient enquiries via phone, email and SMS
• Processing and coordinating patient orders and deliveries
• Completing general administration and maintaining accurate records
• Supporting day-to-day dispensary tasks
• Assisting with dispensing and prescription processing
• Following up outstanding orders, prescriptions and patient requests
• Supporting the wider team to keep daily pharmacy operations running smoothly

About you

• Strong administration and customer service experience
• Previous pharmacy assistant or dispensary technician experience is highly regarded but not mandatory
• Experience with pharmacy dispensing systems is an advantage
• Excellent attention to detail and ability to manage competing priorities
• Confident and professional communication skills
• Reliable, organised and proactive
• Must be available to work full-time hours from 22nd October to 13th November to provide leave coverage