Pharmacy Account Lead: Growth & P&L Strategy

Blackbook Recruitment; Victoria; On-site; AUD 90,000 - 120,000; Full time

Job summary

Blackbook Recruitment is seeking an experienced Pharmacy Account Manager to take ownership of a portfolio of key pharmacy customers and drive sales, distribution, and profitability.

You will develop customer strategies, lead JBP negotiations, and collaborate with Marketing, Category and Operations to translate insights into actionable plans. The role emphasizes P&L ownership and long-term partnerships within a growing consumer health business.

Qualifications

• 5+ years’ experience in National Account Management or a comparable commercial role.
• Experience within pharmacy, consumer health, VMS, FMCG or a retail-led category.
• Strong P&L ownership and commercial acumen.
• Demonstrated experience developing customer strategy and Joint Business Plans.
• Confident negotiating trading terms with senior stakeholders.
• Experience with forecasting and promotional planning.
• Strong analytical capability turning data into actions.
• Collaborative approach across Marketing, Category, Supply Chain and Operations.

Responsibilities

• Own and develop relationships across a portfolio of key pharmacy accounts.
• Deliver sales, distribution, market share, volume and profitability targets.
• Develop and execute customer strategies and Joint Business Plans.
• Lead commercial negotiations, including trading terms and promotional activity.
• Use customer, sales and category data to identify opportunities and provide recommendations.
• Manage account P&Ls, including promotional investment, rebates and ROI.
• Lead regular customer business and range reviews.
• Partner with Marketing to develop effective customer and channel activation plans.
• Work closely with Demand Planning and Operations to improve forecasting and promotional planning.
• Build a strong understanding of customer strategies, category dynamics and emerging opportunities.

Skills

National Accounts

Pharmacy accounts

P&L ownership

Negotiation

Forecasting

Data analysis

Cross-functional collaboration

Job description

Blackbook Recruitment is seeking an experienced Pharmacy Account Manager to take ownership of a portfolio of key pharmacy customers and drive sales, distribution, and profitability.

You will develop customer strategies, lead JBP negotiations, and collaborate with Marketing, Category and Operations to translate insights into actionable plans. The role emphasizes P&L ownership and long-term partnerships within a growing consumer health business.