Pet Retail Sales Associate — Customer-Driven Pet Care Pro

Petstock Group; Mackay Regional; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Mental health support

Wellbeing support services

Paid parental leave

Corporate discount

Workplace Banking

Support for Foundation and community

Job summary

Petstock South Mackay and Petstock North Mackay are looking for friendly team members who share a love for animals and top-notch customer service. Join a store built on care for pets, people and the planet, in a community-focused business with heart.

In this role you will help customers choose the best care and products for their pets, complete sales transactions, keep shelves tidy and stock replenished, and contribute to a positive, safety-focused team culture.

Qualifications

• Passion for animals and customer service.
• Experience in a similar retail environment.
• Drive to achieve and exceed sales targets.
• Strong interpersonal skills to build relationships with customers and the team.
• Physically fit to lift products up to 20kg.
• Flexibility to work weekends and public holidays.

Responsibilities

• Provide exceptional customer service with memorable interactions.
• Educate customers on the best care and products for their pets.
• Complete sales transactions and reach store sales goals.
• Maintain store presentation and ensure stock is replenished.
• Keep knowledge up to date on pet care, products and services.
• Contribute to a fun, supportive in-store culture.
• Maintain a strong safety mindset within the team.

Skills

Customer service

Retail experience

Sales targets

Interpersonal skills

Physical fitness

Weekend availability

Job description

Petstock South Mackay and Petstock North Mackay are looking for friendly team members who share a love for animals and top-notch customer service. Join a store built on care for pets, people and the planet, in a community-focused business with heart.

In this role you will help customers choose the best care and products for their pets, complete sales transactions, keep shelves tidy and stock replenished, and contribute to a positive, safety-focused team culture.