Pet Retail Assistant Manager: Lead, Train & Grow

Animates; Sydney; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Staff discounts across Petbarn

Novated leasing options

Employee Assistance Program

Career growth opportunities

Pet-friendly workplace

Job summary

Petbarn Belrose is seeking a hands-on Assistant Store Manager to support the Store Manager in delivering exceptional customer service, hitting sales budgets, and maintaining store standards. You will train and coach the store team to provide expert advice on pet health and nutrition, build a welcoming, KPI-driven environment, and contribute to the community through the Petbarn Foundation.

This role also offers progression within a trusted brand, a pet-loving culture, and access to staff

Qualifications

• A leader with a hands on approach.
• Have a natural love for animals and people, and passionate about retail
• At least two years' experience working with a high-volume retailer
• Have strong retail management/ supervision (or similar), with a minimum 1 year experience in management
• Proven ability to lead a team with a focus on team engagement
• Friendly, patient, and eager to develop and train team
• Organised and detail-oriented with a focus on achieving KPI’s

Responsibilities

• Support the Store Manager to maximize store success and achieve sales budgets.
• Create a customer-centric environment, deliver service excellence and maintain store standards.
• Manage costs and operational efficiency while coaching the store team.
• Train and coach team members to deliver outstanding service and achieve business objectives.

Skills

Hands-on leadership

Love for animals

Retail experience

Retail management

Team engagement

Team training

KPI focus

Job description

Petbarn Belrose is seeking a hands-on Assistant Store Manager to support the Store Manager in delivering exceptional customer service, hitting sales budgets, and maintaining store standards. You will train and coach the store team to provide expert advice on pet health and nutrition, build a welcoming, KPI-driven environment, and contribute to the community through the Petbarn Foundation.

This role also offers progression within a trusted brand, a pet-loving culture, and access to staff