Personal Trainer & Membership Sales Consultant

Beyond Best Personal Training; Melbourne; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Mentoring and coaching

Sales training and development

Career development and progression

Team support and culture

Job summary

Beyond Best Personal Training in Collingwood, Melbourne is seeking a passionate Personal Trainer & Membership Sales Consultant. The role combines coaching with proactive outreach to prospective members, aiming to convert enquiries into memberships and build lasting relationships within the community.

You’ll be part of an experienced, supportive team with a strong emphasis on client outcomes, ongoing development, and a rewarding career path in fitness and sales.

Qualifications

• Certificate IV in Fitness is required.
• Experience delivering personal training and coaching.
• Excellent communication and relationship-building skills.
• Confidence speaking with prospective members, both over the phone and in person.
• Previous sales experience within fitness preferred.
• Ability to understand client needs and recommend services.
• Strong organizational skills and follow-up management.
• Willingness to learn and grow in coaching and sales.

Responsibilities

• Deliver personalised 1-on-1, semi-private and small-group training.
• Build genuine relationships with members and understand their goals.
• Design and deliver tailored exercise programs.
• Help members develop healthy habits and confidence.
• Monitor progress and adapt programs as needed.
• Record and track leads and follow-ups in CRM.
• Conduct outbound calls to book membership consultations.
• Lead in-person consultations and convert enquires to memberships.

Skills

Fitness coaching

Prospective member outreach

Sales experience

Communication skills

CRM experience

Organization

Learning mindset

Team collaboration

Education

Certificate IV in Fitness

Tools

CRM systems

Job description

Beyond Best Personal Training | Collingwood, Melbourne

$65,000 - $75,000 per year + superannuation + performance bonuses

Are you a passionate personal trainer who loves helping people, building genuine connections and making a lasting difference in people's lives?

Do you also enjoy meeting new people, understanding their goals and helping them take the first step towards improving their health and fitness?

We're looking for an enthusiastic Personal Trainer & Membership Sales Consultant to join our experienced and supportive team at Beyond Best Personal Training.

This is an exciting opportunity for someone who enjoys both coaching and connecting with prospective members, helping them discover how personal training can positively impact their lives.

Why You'll Love Working With Us

• Great salary and bonuses: Earn $65,000 - $75,000 per year, plus superannuation and performance bonuses.
• Permanent full-time employment: Enjoy the security of a stable, ongoing position.
• Ongoing professional development: Regular team training, mentoring and opportunities to develop your coaching and sales skills.
• A genuinely supportive team: Work alongside passionate coaches who share knowledge, encourage one another and genuinely care about their members.
• Make a meaningful difference: Help people from their very first enquiry through to achieving long-term improvements in their health and fitness.

About Beyond Best

Beyond Best is an independently owned personal training studio in the heart of Collingwood, helping people build healthier, stronger and more confident lives.

We specialise in personalised 1-on-1, semi-private and small-group personal training, helping our members achieve meaningful, sustainable results.

What really sets us apart is how we care for our people.

We believe great personal training is about much more than exercise programs, sets and reps.

It's about building genuine relationships, understanding what matters to each individual and helping them overcome the challenges that have prevented them from achieving their goals in the past.

Our approach combines personalised coaching, meaningful connections and practical strategies that help members develop sustainable habits that fit into their everyday lives.

We don't believe in quick fixes or one-size-fits-all solutions. We believe in supporting people to make lasting improvements to their health, fitness and quality of life.

We bring that same philosophy of care, support, and personal growth to our coaching team.

About the Role

This is a varied position combining personal training with membership sales and client relationship development.

You'll play an important role in both helping our existing members achieve their goals and introducing new people to the Beyond Best experience.

Personal Training & Member Support

• Deliver personalised 1-on-1, semi-private and small-group personal training sessions.
• Build genuine relationships with members, understanding their individual needs, challenges and motivations.
• Design and deliver tailored exercise programs in line with Beyond Best coaching standards.
• Help members develop the confidence, consistency and healthy habits needed for long-term success.
• Monitor client progress, celebrate achievements and adapt programs when life gets in the way.
• Collaborate with fellow coaches to continuously improve our member experience.
• Contact prospective members who have expressed interest in our services.
• Build rapport, understand their goals and help them feel comfortable taking the next step.
• Make outbound calls and follow up enquiries to book membership consultations.
• Conduct in-person consultations to understand prospective members' needs and recommend suitable training options.
• Confidently guide prospective members through the decision-making process and convert enquiries into memberships.
• Maintain accurate lead records and follow-up activities using our CRM system.
• Work towards agreed targets for appointments, consultations and new memberships.

Teamwork & Business Growth

• Contribute to a welcoming, encouraging and positive training environment.
• Participate in regular team meetings and professional development sessions.
• Support member retention by delivering exceptional coaching and building strong relationships.
• Contribute ideas that improve our members' experience and help Beyond Best continue to grow.

About You

We're looking for someone who genuinely cares about people and enjoys helping them make positive changes.

You’ll ideally have:

• Certificate IV in Fitness.
• Experience delivering personal training sessions.
• Excellent communication and relationship-building skills.
• Confidence speaking with prospective members, both over the phone and in person.
• Previous sales experience, ideally within the fitness industry.
• The ability to understand people's needs and confidently recommend appropriate services.
• Strong organisational skills and the ability to manage follow-ups and appointments.
• A willingness to learn, accept feedback and continually improve.
• A positive, proactive attitude and a genuine commitment to helping people succeed.

Experience with CRM systems and structured sales processes would be highly regarded, but training and support will be provided.

Most importantly, we're looking for someone who shares our values and understands that successful coaching and sales both begin with genuinely caring about people.

What We Offer

At Beyond Best, you'll be joining a team that values professional development, collaboration and genuine relationships.

You'll receive ongoing mentoring, structured coaching and sales training, and the support of an experienced team.

We want you to succeed, develop your skills and build a rewarding long-term career with us.

If you're passionate about personal training, enjoy connecting with people and want to contribute to the growth of a studio that genuinely cares about its members, we'd love to hear from you.