Personal Assistant

Bupa Anz; Sydney; Hybrid; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Viva wellbeing program

Flexible working

Health insurance discounts

Job summary

Bupa ANZ is seeking an experienced Personal Assistant to support Directors and General Managers within the Health Insurance business with high-level administrative duties and a culture-forward mindset.

This role focuses on events, communications, engagement, and leveraging digital content tools. A hands-on, curious approach to AI and smarter workflows will help the team stay connected and productive. Hybrid workplace in Sydney CBD, with flexible arrangements.

Qualifications

• 3+ years providing personal assistant support at a senior manager
• Proven ability to meet strict deadlines in an organised manner
• Proven problem identification and resolution skills
• Professional presence, presentation and interpersonal skills with senior stakeholders
• Discretion and confidentiality at a senior support level
• Strong stakeholder management with Executives and Leaders
• Ability to manage multiple priorities with initiative
• Attention to detail and timely follow-up
• Able to work independently and deliver clearly
• Proficient with Microsoft Office Suite (Outlook Advanced, Word, Excel, PowerPoint)

Responsibilities

• Inbox and calendar management including meetings, agendas and action items
• Act as a point of contact for internal and external parties, prioritising emails and mail
• Prepare presentations, reports, spreadsheets and ad hoc documents
• Provide tactical administrative support for Directors and teams, including expense management
• Travel management in line with policy
• Invoice management and PO processing
• Event management for team events and logistics
• Recruitment onboarding/offboarding for Technology team
• Provide shared PA support to other Technology Leaders when capacity allows

Skills

Senior PA

Calendar management

Email management

Travel management

Event planning

Content creation

Video editing

MS Office

Stakeholder mgmt

Tech savvy

Communication

Tools

Microsoft Outlook

Excel

PowerPoint

Word

Video editing tools

Windows / MacOS

Job description

• Hybrid work arrangements. 3 days in the office per week.

• Sydney CBD location
• Permanent, Full Time
• Hybrid work arrangements. 3 days in the office per week.

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers.

As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

The Purpose of this job

We are looking for an experienced Personal Assistant to provide a high level of professional administrative support to Director(s) and/or General Manager(s) within the Health Insurance business and their respective teams ensuring an efficient, organised working environment.

This is much more than a traditional Personal Assistant role. We're seeking someone who can be a culture champion, bringing a positive attitude, infectious energy and a genuine passion for creating great team experiences. You'll help bring people together through events, communications and engagement activities, keeping the team connected, motivated and informed. Experience creating digital content and using video editing tools will help you succeed in this space. We're also looking for someone who embraces innovation, is naturally curious about AI and enjoys finding new ways to work smarter, creating more capacity for meaningful, value-adding work. Your ability to combine organisation, creativity and a people-first mindset will make a real difference to the team.

What You'll Be Responsible For

• Extensive inbox and calendar management including coordinating meetings, preparing background information, pre-read material, agendas and recording of action items.
• Act as a point of contact for internal and external parties where appropriate, including prioritising and distributing emails, correspondence and mail.
• Prepare presentations, written reports, spreadsheets, documents, quality assess reports and prepare ad- hoc reports as required.
• Provide timely and accurate preparation of tactical administrative support activities for the Director and their team, including:
• Expense management - reconcile corporate cards and expense reimbursements on a monthly basis.
• Travel management - book travel in line with the Bupa travel policy.
• Invoice management - raising purchase orders, payment requests, ensuring timely approval and recording of accounts and information.
• Event management - supporting team events including catering, venue bookings and logistics.
• Recruitment management - onboarding/offboarding of all new starters within the Technology team.
• When capacity permits and agreed by the Director, provide a shared service arrangement of personal assistance to other Technology Leaders and Teams ensuring efficient ways of working and engaging, establishing an operating rhythm that meets Management and establish a brand presence with internal and external stakeholders.

What you’ll need to make it possible

• 3+ years providing personal assistant support at a senior manager
• Proven ability to meet strict deadlines in an organised manner
• Proven problem identification and resolution skills
• Professional presence, presentation and interpersonal skills, including the ability to build rapport and trust and work with, and across team environments
• Experience in utilising judgment, confidentiality and discretion at a senior support level
• Strong stakeholder management, with the ability to engage with Executives and Business Leaders, and all people throughout the organisation to achieve shared outcomes
• Ability to use initiative and drive when managing multiple business support priorities
• Demonstrable attention to detail and follow-up to ensure accuracy and timeliness of work
• Ability to ‘think on your feet’, work independently and with clarity of delivery
• Technically savvy with the Microsoft Office Suite - Outlook (Advanced), and Word, Excel, PowerPoint (Intermediate)
• Experience with troubleshooting general technology issues and navigating systems (Windows & Apple)

Why you’ll love it?

At Bupa, our purpose is to help people live longer, healthier, happier lives and make a better world, and we know this starts with delivering our purpose for our people.

Our wellbeing program Viva has been designed to help you to live a healthy and happy life. It includes access to health & general insurance discounts, information and education sessions, and preventative healthcare screening such as annual health assessments and skin checks. Through Viva you have access to a range of benefits that will help you to maintain your physical, mental, social, digital, environmental and financial wellbeing. As well as a competitive salary, a range of Bupa benefits and flexible working, you’ll be challenged and encouraged to innovate.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.