Perioperative Productivity Coordinator (Subiaco)

St John of God Health Care; Perth; On-site; AUD 105,000 - 109,000; Full time

Benefits offered by this job

Salary packaging up to $18,550

Flexible work options

Gym membership via Fitness Passport

Employee discount on hospital services

Employee Assistance Program (EAP)

Professional development opportunities

Job summary

St John of God Subiaco Hospital in WA seeks an experienced administrator to optimise patient activity through admissions and scheduling. You will build strong relationships with visiting medical officers, Practice Managers, staff, patients and caregivers to drive efficiency and revenue.

The role requires at least two years in health care with admissions/scheduling, strong time management, and proficiency in patient booking systems and Microsoft Office.

Qualifications

• Two years' experience in a health care setting with Admissions, scheduling and/or bookings.
• Well-developed time management and organisational skills.
• Ability to prioritise a workload to meet operational deadlines.
• Experience with computerized patient booking systems and Microsoft applications.

Responsibilities

• Allocate ad-hoc bookings and keep stakeholders informed.
• Support Perioperative Services to identify leads and pursue specialists.
• Monitor theatre and procedure room utilization and allocations.
• Manage obstetric and robot theatre allocations.
• Coordinate schedules for Main Theatre, CVIL, Endoscopy, Short Stay Unit and Subiaco Eye Hospital.
• Foster collaborative relationships with VMOs and Practice staff.
• Oversee onboarding for new surgical specialist staff.
• Communicate efficiently between VMOs and procedural services.
• Maintain data quality and keep a calendar of VMO leave dates.
• Assist Deputy Director of Nursing (Perioperative) with efficiency and session usage.
• Support patient flow and CCC tasks.

Skills

Time management

Organisational skills

Customer service

Stakeholder management

Tools

Microsoft Office

Booking systems

Job description

At St John of God Subiaco Hospital with more than 1,200 of WA’s most experienced and respected medical specialists, 2,200 caregivers and 600 beds, our hospital plays a vital role in delivering private health care across the state. We are renowned for safe, high-quality and values driven care, and combining clinical excellence with compassion, hope and dignity.

We provide a comprehensive range of medical and surgical services, including cancer care, cardiology, cardiothoracic surgery, gynaecology, maternity, orthopaedics, pain services, and urology.

About The Role

This is a pivotal role in generating revenue via additional patient activity and efficiency, via list optimisation, for the Hospital. The post-holder will build strong relationships and work effectively with a range of important stakeholders including visiting medical officers (VMO’s), their Practice Managers & staff, patients and caregivers.

Key Responsibilities

• Execute ad-hoc allocations ensuring all stakeholders are aware
• Support the DDON Perioperative Services to identify and manage leads to proactively pursue targeted Specialists
• Proactively seek future utilisation in order to support productivity of procedural services
• Manage obstetric and robot allocations
• Compile and distribute allocation of ad-hoc availability for Main Theatre, CVIL, Endoscopy, Short Stay Unit and Subiaco Eye Hospital
• Proactively build and maintain productive and collaborative relationships with procedural VMO’s and their Practices
• Manage orientation and on-boarding processes to support newly accredited surgical specialist practice staff
• Be a conduit for both VMOs and procedural services to foster effective communication of desired outcome
• Demonstrate strong customer service focus for VMO’s and other key stakeholders
• Foster transparent communication with other relevant departments
• Develop strong collegial relationships with other managers and caregivers
• Maintain transparency between theatre booking information and procedural services across the patient journey
• Monitor the quality and accuracy of data
• Maintain a register and calendar of leave dates for visiting medical officers (VMOs)
• Support the Deputy Director of Nursing (Perioperative Services) with managing the efficiency and usage rates of theatres and allocations of permanent sessions
• Patient flow (CCC tasks)

You will possess a minimum of two (2) years’ experience preferably in a health care setting with Admissions, scheduling and/or bookings. You will also have a demonstrated ability to build collaborative and sustainable relationships with internal and external stakeholders.

To succeed you will have well-developed time management and organisational skills, with the ability to prioritise a workload to meet operational deadlines. A good working knowledge and experience in the use of computerized patient booking systems and all Microsoft applications is essential.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• Salary: $105,044 to $108,868 per annum plus 12% superannuation
• A permanent full-time position, working 38 hours per week
• Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
  • Novated leasing
  • work related expenses
  • self-education and
  • additional superannuation
• A healthy work-life balance through flexible work options, additional purchased leave & well-being programs
• Access to gym membership, fitness and wellbeing benefits through Fitness Passport for you and your family.
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
• Employee support through our dedicated free Employee Assistance Program (EAP)
• Innovative Professional Development opportunities

For enquiries, contact Mieke Steele, Deputy Director of Nursing - Procedural Services on 0458 921 932.

Applications will be reviewed throughout the advertising period and interviews conducted regularly. If suitable applicants are identified advertisement may close prior to listed date.

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.