Perioperative Clerk

The Royal Melbourne Hospital; Melbourne; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Meaningful Work

Career Growth

Supportive Culture & Belonging

Innovation

World-Class Excellence

Salary packaging up to $12,000 taxfree

Job summary

The Royal Melbourne Hospital in Parkville VIC is seeking a proactive front-of-house administrator to support the operating theatres and perioperative leadership team. Based mainly at the theatre front reception, you will manage reception duties and assist the floor coordinator and perioperative staff to keep daily operations running smoothly.

You will greet visitors, answer phones, attend meetings, take minutes, and handle clerical tasks, including basic IT support and Epic/iPM documentation;

Qualifications

• Strong customer service, communication and interpersonal skills with a professional telephone manner.
• Relevant clerical or administrative experience with confident computer skills (Microsoft Office).
• Knowledge of medical terminology and a professional approach to work.
• Proactive and reliable with strong problem-solving skills and ability to adapt to changing priorities.
• Desirable knowledge of perioperative services and experience with Epic/iPM.

Responsibilities

• Greet visitors, answer phones and maintain a professional front-of-house presence for the operating suite.
• Attend meetings, take minutes, and liaise with theatre staff, hospital employees and representatives.
• Manage staff lockers, theatre access, consumables, deliveries and maintenance requests.
• Admit, transfer and discharge patients and provide clerical and basic IT support to perioperative staff and wards.
• Assist Theatre Floor Coordinator, audit documentation, run reports and upload post-op documents to Epic.

Skills

Customer service

Communication

Interpersonal skills

Professional telephone manner

Microsoft Office

Medical terminology

Proactive approach

Problem solving

Adaptability

Perioperative knowledge

Tools

Epic

iPM

Microsoft Office

Job description

The Royal Melbourne Hospital – Parkville VIC

Join the Perioperative Administration team at The Royal Melbourne Hospital, providing essential clerical support to the operating theatres and perioperative leadership team. Primarily based at theatre front reception, you'll manage reception duties and assist the floor coordinator and other perioperative staff as needed, helping ensure the smooth day-to-day running of the service.

What you'll be doing

• Greeting visitors, answering phones and providing a professional, friendly front-of-house presence for the operating suite
• Attending meetings and taking minutes, and liaising with theatre staff, hospital employees and company representatives
• Managing staff lockers, theatre access, consumables, deliveries and maintenance requests
• Admitting, transferring and discharging patients and providing clerical and basic IT support to perioperative staff and wards
• Assisting the Theatre Floor Coordinator, auditing documentation, running reports and daily scanning and uploading of post-op documents to Epic

About you

• Strong customer service, communication and interpersonal skills, with a professional telephone manner.
• Relevant clerical or administrative experience, with confident computer skills, including Microsoft Office.
• Knowledge of medical terminology and a professional approach to your work.
• A proactive and reliable approach, with strong problem-solving skills and the ability to adapt to changing priorities.
• A commitment to The Melbourne Way: People First, Lead with Kindness and Excellence Together.
  Desirable:
  
• Knowledge of perioperative services.
• Experience using electronic medical record systems, preferably Epic and iPM.

Benefits of Working at RMH

• Meaningful Work
  Make a real difference in the lives of patients, families and our community.
• Career Growth
  Access learning, development, and diverse career opportunities.
• Supportive Culture & Belonging
  Join in a diverse and values-led organisation built on kindness, collaboration and inclusion.
• Innovation
  Help shape the future of healthcare through research, technology and new models of care.
• World-Class Excellence
  Work alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct—one of the world's leading biomedical and research precincts.
• Enjoy great employee benefits
  Salary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full-time staff (role/EBA dependent).
• Work in the Parkville Precinct
  Work in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.

Interested?

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.