Periodical Cleaning Team Lead Perth Base

ISS Facility Services; Perth; On-site; AUD 90,000 - 110,000; Full time

Job summary

ISS Facility Services is seeking a hands-on Periodical Cleaning Team Lead to manage specialist cleaning across Defence facilities in Perth. You will lead a team, plan and schedule periodical programs, and ensure safety and quality in execution.

Reporting to the Cleaning & Accommodation Manager, you will coordinate resources, equipment and personnel to achieve high standards while maintaining customer relations and Defence compliance.

Qualifications

• Minimum 2 years' experience in a cleaning supervisory or team leadership role.
• Experience planning and coordinating periodical cleaning activities.
• Knowledge of specialist cleaning processes and methodologies.
• Current National Police Clearance and ability to obtain Defence Baseline Security Clearance.

Responsibilities

• Lead, supervise and support a team of periodical cleaning professionals.
• Plan, schedule and execute periodical cleaning programs across Defence facilities.
• Coordinate specialist cleaning activities including carpet extraction, floor maintenance, pressure washing, high-detail cleaning.
• Ensure delivery meets contract standards and ISS/Defence requirements.
• Conduct quality inspections and audits; mentor team in techniques and equipment.

Skills

Team leadership

Scheduling

Cleaning expertise

Safety compliance

Customer service

Problem solving

Organisational skills

Education

Certificate II in Cleaning Operations or higher

Tools

UKG

FMS

Microsoft Word

Microsoft Excel

Microsoft Outlook

Driver's Licence

Job description

Periodical Cleaning Team Lead Perth Base

ISS Defence Living & Working Services
Irwin Barracks, Karrakatta WA

Full Time | Defence Environment | Leadership Opportunity

Lead a Specialist Cleaning Team Supporting Australia's Defence Personnel

At ISS, we connect people and places to make the world work better. As a global leader in workplace experience and facility management, we proudly deliver essential services that support the health, wellbeing and operational readiness of Defence personnel across Australia.

We are seeking an experienced and hands‑on Periodical Cleaning Team Lead to lead our specialist cleaning operations across Defence facilities in Perth. This role is ideal for an experienced cleaning professional who understands the planning, scheduling and execution of periodical cleaning programs and has strong knowledge of specialised cleaning equipment and processes. Based on the Position Description, the role leads specialised and periodical cleaning services, supervises cleaning teams, manages scheduled cleaning programs, and ensures service delivery meets ISS standards and Defence requirements.

The Opportunity

Reporting to the Cleaning & Accommodation Manager, you will be responsible for leading a team delivering specialist and periodical cleaning services across accommodation, operational and shared facilities.

You will ensure cleaning programs are completed safely, efficiently and to the highest standards while developing team capability and maintaining excellent customer relationships.

This is a leadership role requiring both operational expertise and the ability to coordinate resources, equipment and personnel to achieve outstanding outcomes.

Key Responsibilities

• Lead, supervise and support a team of periodical cleaning professionals.
• Plan, schedule and execute periodical cleaning programs across Defence facilities.
• Coordinate specialist cleaning activities including:
  • Carpet extraction
  • Strip and seal floor maintenance
  • Pressure washing
  • High-detail and deep‑cleaning services
• Ensure scheduled, responsive and clinical cleaning requirements are delivered to contract standards.
• Conduct quality inspections and audits to maintain service excellence.
• Train and mentor team members in specialist cleaning techniques and equipment operation.
• Manage customer enquiries, service requests and operational issues professionally.
• Ensure cleaning equipment, chemicals and consumables are available, maintained and used correctly.
• Support workplace safety initiatives and ensure compliance with ISS, Defence and WHS requirements.
• Maintain accurate operational records and reporting.

What We're Looking For

Essential Experience & Skills

• Minimum 2 years' experience in a cleaning supervisory or team leadership role.
• Demonstrated experience planning and coordinating periodical cleaning activities.
• Strong understanding of specialist cleaning processes and methodologies.
• Experience operating and maintaining specialised cleaning equipment including:
  • Floor scrubbers
  • Carpet extractors
  • Pressure cleaning equipment
  • Window cleaning systems
  • Other commercial cleaning machinery
• Strong people leadership, coaching and team development skills.
• Excellent customer service and problem‑solving abilities.
• Strong organisational skills with the ability to prioritise and manage multiple tasks.
• Knowledge of safe chemical handling and cleaning procedures.
• Intermediate computer skills including Microsoft Word, Excel and Outlook.
• Current National Police Clearance.
• Ability to obtain and maintain a Defence Baseline Security Clearance.
• Previous Defence, government or secure‑site experience.
• Certificate II in Cleaning Operations or higher.
• Current Driver's Licence.
• Experience using workforce management systems such as UKG.
• Knowledge of Facilities Management Systems (FMS).

Why Join ISS?

Competitive salary package
Work in a unique and rewarding Defence environment
Career development opportunities within a global organisation
Ongoing leadership and professional development
Supportive and inclusive team culture
Employee wellbeing and benefits programs
Opportunity to lead a specialised and highly skilled cleaning team

Eligibility Requirements

Due to Defence security requirements, applicants must be Australian Citizens and be eligible to obtain and maintain a Defence Baseline Security Clearance.

ISS is an Equal Opportunity Employer. We value diversity and encourage applications from people of all backgrounds and experiences.