Performance Insights Manager

Kmart Australia Limited; Melbourne; Hybrid; AUD 131,635 - 136,878; Full time

Benefits offered by this job

Flexible hybrid working options

Team member discount card

Access to exclusive discounts and benefits

Bonus program for eligible team members

Inclusive parental leave

Mentorship program

Recognition program

Job summary

Kmart Australia Limited is seeking a Performance Insights Manager who will leverage data analytics to enhance store operations and drive business performance. In this role, you will lead a team to develop actionable insights that support strategic decision-making, fostering a culture of continuous improvement and curiosity. The position offers flexible working options, a team discount, and a robust benefits program supporting career advancement and diversity.

Qualifications

• Experience leading a team focused on creating strategic insights.
• Ability to review processes and recommend improvement strategies.
• Analytical mindset to identify opportunities for improvement.

Responsibilities

• Lead the evolution of insights platforms and develop strategic dashboards.
• Enable proactive decision-making by surfacing timely performance signals.
• Provide coaching and development for direct reports.

Skills

Problem-solving

Strong communication

Analytical mindset

Leadership

Tools

SQL

PowerBI

Python

Job description

Join to apply for the Performance Insights Manager role at Kmart Australia Limited

Join to apply for the Performance Insights Manager role at Kmart Australia Limited

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

Join the team

The newly created role of Performance Insights Manager will focus on delivering actionable insights that drive business performance across the store operations network. This role leverages data analytics, reporting, and strategic thinking to uncover opportunities, measure effectiveness, and inform decision-making across store operations, customer experience, and commercial performance.

Leading a team, you will mentor and grow the capabilities with a people first approach to optimise outcomes, align strategy, and deliver value at scale to the wider organisation.

What You’ll Be Doing

As a Performance Insights Manager at Kmart,you will:

Your responsibilities include:

• Partner with stakeholders to define and measure business-critical KPIs and performance frameworks.
• Develop strategic dashboards and reporting tools to monitor end-to-end business performance.
• Lead the evolution of insights platforms using best practices in data visualisation and user experience.
• Drive adoption and continuous improvement of self-serve insights tools across the business.
• Create and execute strategies for automated, real-time actionable insights tailored to business needs.
• Enable proactive decision-making by surfacing timely and relevant performance signals.
• Provide coaching and development for direct reports.
• Foster a culture of curiosity, continuous improvement, and data storytelling within the team.
  
  
  

To be successful in this role you’ll have:

• Experience leading or working as part of a team focused on creating strategic insights that lead to business transformation & outcomes.
• The ability to review processes, recommend improvement strategies and drive change.
• Problem-solving skills to address challenges and obstacles in optimizing store processes.
• Strong communication skills to effectively collaborate with store teams and stakeholders.
• Analytical and strategic mindset to identify opportunities for improvement and make data-driven decisions.
• Experience leveraging analytics tools, including SQL, PowerBI or python highly regarded.
  
  
  

Benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.
• A team member discount card that gives you a discount at Kmart, Target Officeworks and Bunnings
• Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!
• We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program
• We offer inclusive parental leave, and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances
• A dynamic learning and support program
• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes
• Great career opportunities across the broader Wesfarmers Group
  
  
  

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing [e-mail]

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  Retail Apparel and Fashion, Manufacturing, and Retail

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