People & Capability Advisor

Splose Pty; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Job summary

splose is an AI-powered practice management platform powering better health care. We are seeking an HR generalist to provide hands-on People & Capability support across the employee lifecycle, partnering with managers on performance, development and compliance as we scale.

You’ll manage onboarding, ER/IR matters, L&D programs and policy updates, and help drive automation and AI-enabled processes. A background in SaaS or scale-ups and experience with Rippling and Culture Amp are highly regarded.

Qualifications

• 3 to 5 years in an HR Advisor or HR Generalist role.
• Solid grasp of the full employee lifecycle from onboarding to offboarding.
• Exposure to ER/IR matters such as grievances, investigations or misconduct processes.
• Track record of supporting managers through performance management and PIPs.
• Hands-on involvement in coordinating L&D or manager capability initiatives.
• Working knowledge of the Fair Work Act, the NES and Modern Awards.
• Accurate record keeping and a strong handle on people processes.
• Sound judgement and the confidence to know when to escape.
• Clear, plain-language communication, both written and verbal.
• Discretion, empathy and composure in difficult conversations.
• A coaching mindset that builds manager capability.
• Comfort working at pace and juggling a busy queue with complex cases.

Responsibilities

• Manage the P&C operational queue, including employee and manager queries, leave, contract variations, letters, payroll inputs and HRIS records in Rippling.
• Run onboarding, probation, changes in employment, parental leave, flexible work requests and offboarding.
• Support recruitment with offers, contracts and pre-employment checks, and help with advertising, interview scheduling and screening.
• Support managers through underperformance conversations and PIPs by preparing documentation, tracking timelines and taking notes in formal meetings.
• Be the first point of call for managers on policy, process and entitlements, and help deliver manager training such as HR 101 for Managers.
• Support the HRBP on ER/IR matters, grievances and workplace disputes, including intake, triage, correspondence, interview notes and confidential case records.
• Coordinate L&D programs, including the L&D reimbursement process, training logistics and compliance training tracking.
• Coordinate mid-year and year-end reviews and calibration sessions, run engagement and EX surveys and present results to leaders.
• Help review and update people policies, and check award coverage, classifications and entitlements in standard cases.
• Coordinate WHS processes and incident reporting, and support return-to-work plans for ReturnToWorkSA/WorkCover claims.
• Spot gaps in our people processes and improve them, including through AI and automation.

Skills

HR Generalist

Confidentiality

Performance Mgmt

Employee Lifecycle

ER/IR exposure

L&D coordination

Policy interpretation

Manager coaching

Communication

Education

Tertiary HR/IR/Business

Tools

Rippling

Culture Amp

Lattice

Ashby

Perkbox

Job description

About us

splose is the AI-powered practice management platform powering better health care. Trusted by over 25,000+ Allied Health professionals around the world, splose is purpose-built to free clinicians from admin and let them focus on what matters most - helping people. Backed by leading VC funds EVP, Spectrum Equity, and Athletic Ventures we have recently announced a record-breaking $46M Series A raise - the largest Series A of any South Australian SaaS company ever. We’re growing fast and investing in our product, our people, and our global growth.

About you

You’re an HR generalist who is calm in difficult conversations, careful with confidential information and quick to find a smarter way of working. As our People & Capability Advisor, you’ll give hands‑on HR support across the employee lifecycle, help managers with performance and people matters, and help run our performance, L&D and engagement programs. You’ll work closely with our HRBP (Team Manager) on employee relations and help splose stay compliant as we scale. As the team grows, there’s room to grow with it.

What you’ll do:

• Manage the P&C operational queue, including employee and manager queries, leave, contract variations, letters, payroll inputs and HRIS records in Rippling

• Run onboarding, probation, changes in employment, parental leave, flexible work requests and offboarding, so new starters are set up before day one and leavers are closed out properly

• Support recruitment with offers, contracts and pre‑employment checks, and help with advertising, interview scheduling and screening when needed

• Support managers through underperformance conversations and PIPs by preparing documentation, tracking timelines and taking notes in formal meetings

• Be the first point of call for managers on policy, process and entitlements, and help deliver manager training such as HR 101 for Managers

• Support the HRBP on ER/IR matters, grievances and workplace disputes, including intake, triage, correspondence, interview notes and confidential case records, and handle low‑complexity matters with guidance

• Coordinate L&D programs, including the L&D reimbursement process, training logistics and compliance training tracking

• Coordinate mid‑year and year‑end reviews and calibration sessions, run engagement and EX surveys and present results to leaders

• Help review and update people policies, and check award coverage, classifications and entitlements in standard cases

• Coordinate WHS processes and incident reporting, and support return‑to‑work plans for ReturnToWorkSA/WorkCover claims

• Spot gaps in our people processes and improve them, including through AI and automation

What you’ll bring:

• 3 to 5 years in an HR Advisor or HR Generalist role

• A solid grasp of the full employee lifecycle, from onboarding to offboarding

• Exposure to ER/IR matters such as grievances, investigations or misconduct processes (you don’t need to have led them)

• A track record of supporting managers through performance management and PIPs

• Hands‑on involvement in coordinating L&D or manager capability initiatives

• Working knowledge of the Fair Work Act, the NES and Modern Awards

• Accurate record keeping and a strong handle on people processes

• Sound judgement and the confidence to know when to escape

• Clear, plain‑language communication, both written and verbal

• Discretion, empathy and composure in difficult conversations

• A coaching mindset that builds manager capability

• Comfort working at pace and juggling a busy queue alongside complex cases

It would be great if you also have:

• A background in a scale‑up or SaaS environment

• Confidence using AI tools like Claude, ChatGPT or Gemini to work smarter

• RTW coordination with ReturnToWorkSA

• Hands‑on use of engagement survey tools like Culture Amp or Lattice

• Familiarity with Rippling, Ashby, Perkbox or similar platforms

• Exposure to workplace investigations, such as note‑taking or evidence gathering

• A tertiary qualification in HR, IR, business or a related field

Next Steps:

Only shortlisted candidates will be contacted for an initial screening call by our internal TA team.

Equal Opportunity Employer:

splose is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need support and adjustments in participating in this process, please let us know!