People and Culture Coordinator

Playgroup NSW; Sydney; Hybrid; AUD 92,000 - 105,000; Full time

Benefits offered by this job

Flexible working

4 Play Days a year

Birthday Leave

Employee Assistance Program

Job summary

Playgroup NSW is seeking a dynamic People & Culture Coordinator to strengthen HR processes across recruitment, onboarding, HRIS management and training coordination. You will support a positive, inclusive culture and partner with leadership to drive org-wide people initiatives.

You will maintain HR records, respond to employee enquiries, ensure compliance with SCHADS and award requirements, and contribute to a high-performing workplace focused on engagement and wellbeing.

Qualifications

• Substantial experience in a similar People & Culture or HR generalist role, preferably within not-for-profit or community services.
• Tertiary qualification in Human Resources, Business, or a related field.
• Strong knowledge of HR best practices, employment legislation (including SCHADS award), and industrial relations.
• Proficiency with HRIS and data analysis tools, and experience with Learning Management Systems.
• Excellent interpersonal and communication skills with diverse stakeholders.
• Commitment to inclusion, diversity and wellbeing aligned with organisational values.

Responsibilities

• Maintain the HRIS (BambooHR) with accurate and confidential employee data.
• Assist recruitment including job descriptions, salary classification, and candidate interviews.
• Coordinate training programs and maintain records of mandatory training and development activities.
• Oversee onboarding and induction processes for new staff.
• Provide timely HR advice and ensure policy compliance across programs.
• Manage exit processes including payroll liaison and notices.
• Support adherence to the Award and legislative requirements and oversee annual pay increases.
• Assist management and staff in interpreting Award and employment legislation.

Skills

HR generalist

Not-for-profit sector

HR best practices

Data analysis

Interpersonal skills

Communication skills

People-focused initiatives

Diversity and inclusion

Wellbeing programs

Education

Tertiary qualification in Human Resources

Tools

BambooHR

HRIS

Learning Management Systems

Job description

• Full Time- 37.5 hours per week
• SCHADS Level 4-5: $92,000 to $105,000 plus 12% super plus 17.5% Annual Leave Loading
• 2-3 Days per week in the office

Do you believe every family deserves a village? Are you energised by community connection, early childhood development, and empowering volunteers? If you love people, thrive on variety, and want your work to make a genuine difference — you’ll feel right at home with our passionate and fun team at Playgroup NSW.

We’re looking for a People & Culture Coordinator to shape a high‑performing organisation by unlocking the full potential of its people, culture, and capabilities to drive sustainable success.

ABOUT THE ROLE

Playgroup NSW (PGNSW) is seeking a dynamic and experienced People & Culture Coordinator to join our team. In this pivotal role, you provide support across all facets of Human Resources, assisting the Executive Lead, People with driving our organisation's vision, mission, and strategic business objectives. You will be part of fostering a positive, inclusive, and high-performing workplace culture.

This role will provide administration and coordination of all human resources processes, procedures and programs across the organisation; with a key focus on recruitment, onboarding, induction, HRIS ownership and training coordination.

The goal is to improve capacity and capability within the PGNSW team and training outcomes. On a day-to-day basis, this will involve providing advice and responding to enquiries from employees in relation to the organisation's HR policies, procedures, and programs, as well as support initiatives to enhance employee engagement, development and performance levels. HR administration responsibilities are also a priority, and you will develop and maintain the Human Resources Information System (HRIS) to effectively support PGNSW and ensure alignment with organisational and legislative requirements.

You will play an important part in enabling employees of Playgroup NSW to bring their best selves to work, by supporting a safe and compliant workplace where a culture of wellbeing and positivity is maintained.

KEY RESPONSIBILITIES

• Maintain the Human Resources Information System (BambooHR), ensuring employee information is accurately and confidentially retained.
• Assist with the recruitment and selection process including position description development and classification/salary determination; appropriate paperwork and approvals; development of advertisements, assisting with candidate interviews and related backgrounds checks as required for positions.
• Assist with the coordination of relevant training programs and maintain accurate records and reporting of all mandatory training, certifications, qualifications and learning and development activities.
• Ensure the employee on-boarding experience of new employees is adhered to and work with the team to ensure employees are inducted and oriented appropriately.
• Provide accurate and timely HR advice to support the effective implementation and compliance with all HR policies, procedures and programs.
• Manage the exit processes (including liaising with payroll, exit interviews and required notice periods).
• Assist with adherence to Award and legislative compliance (including assisting with managing annual pay increases).
• Assist with supporting management and employees in the interpretation and adherence to the Award and/or appropriate employee legislation.

WE ARE LOOKING FOR

• Substantial experience in a similar People & Culture or HR generalist role, preferably within the not-for-profit or community services sector.
• Tertiary qualification in Human Resources, Business, or a related field.
• Strong knowledge of HR best practices, employment legislation (including SCHADS award), and industrial relations.
• Strong proficiency in using HR information systems (HRIS) and data analysis tools, as well as experience with Learning Management Systems.
• Excellent interpersonal and communication skills, with the ability to build effective relationships with diverse stakeholders at all levels.
• Understanding of implementing people-focused initiatives that drive employee engagement and organisational performance.
• Genuine passion for supporting and empowering people in the workplace, enjoying fostering a culture of inclusion, diversity, and well-being aligned with organisational values.
• Highly developed verbal and written communication skills, with the ability to present complex information clearly and persuasively to diverse audiences.
• Valid Working with Children Check

WHY JOIN PLAYGROUP NSW?

As a part of our team, you get to enjoy:

• Flexible working: Hybrid and flexible arrangements - Tuesdays and Thursdays we are working in the office
• Great benefits: Extra leave, including 4 Play Days a year and Birthday Leave
• Purpose driven work: Make a meaningful impact every day
• Growth and development: Professional development and career planning
• Wellbeing support: Employee Assistance Program

ABOUT US

Playgroup NSW is a not-for-profit organisation that helps connect families and children to people and services in the community to positively impact their quality of life.

For over 50 years, Playgroup NSW has delivered and linked over 72,000 families to vital services such as parent support groups and playgroups to foster early childhood development, navigate the challenges of parenting and build strong, resilient communities.

With 850 playgroup sessions operating each week, and more than 28,000 sessions held annually, and support from over 700 dedicated volunteers, Playgroup NSW continues to make a significant difference in the lives of young children and their families across the state.

Full Job Description can be viewed here:

People & Culture Coordinator