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EWOV is seeking a People and Culture Consultant to join our close-knit team in Melbourne. You will lead end-to-end recruitment and provide practical people and culture advice across the employee lifecycle, partnering with leaders to attract top talent and enhance the employee experience.
In this role you’ll contribute to initiatives that strengthen our culture, wellbeing, and engagement, while supporting flexible and hybrid working arrangements and fostering an inclusive workplace for all staff.
If the answer is yes – then WE NEED YOU!
We are looking for an experienced People and Culture Consultant to join our extraordinary and close-knit team.
The Energy and Water Ombudsman (Victoria) (EWOV) is a not-for-profit,independentand impartial dispute resolution service. We proudly provide Victorian energy and water consumers with free, accessible, and informal dispute resolution.
Reporting to the General Manager, People and Culture, t he People and Culture Consultant is part of the People and Culture (P&C) team, who are responsible for creating an exceptional employee experience at EWOV.
We are focused on creating a unique culture that supports the wellbeing and development of all our people, that enables them to deliver for our members and consumers. We're a supportive and collaborative team that values strong relationships, sharing ideas and having a bit of fun along the way.
As EWOV’s People and Culture Consultant, you will you will play a key role in delivering end-to-end recruitment across the organisation, partnering closely with leaders to attract and hire great talent and ensuring an exceptional candidate experience.
Alongside recruitment, you will provide practical, timely and values-aligned people and culture advice to leaders and employees, providing support and advice across the employee lifecycle. You’ll also have the opportunity to contribute to initiatives and projects that enhance the employee experience.
Learn more in the position description on this page.
Deliver end ‑ to ‑ end recruitment for assigned roles in line with EWOV’s Recruitment Policy and established processes - including approvals, advertising, shortlisting, interviews, offers and onboarding.
Partner with hiring managers to clarify role requirements, prepare or update position descriptions and agree on inclusive and effective recruitment approaches.
Provide guidance to hiring managers on recruitment best practice, candidate experience, and fair selection processes, escalating more complex matters to the Manager, Peopleand Culture or General Manager, Peopleand Culture as required.
Provide day ‑ to ‑ day people and culture advice and support to leaders and employees across the employee lifecycle, including onboarding, performance, development, employee relations and policy interpretation.
Apply EWOV policies, procedures to ensure advice is fair, consistent and aligned with organisational values.
Support the Manager, Peopleand Culture in managing people matters, escalating complex or sensitive issues appropriately.
Contribute to people and culture initiatives and projects that support organisational culture, capability and engagement.
To help you succeed in this role, you’ll need to bring:
Experience in a generalist HR or People and Culture role with hands ‑ on recruitment delivery.
Sound working knowledge of recruitment and selection best practice, employment legislation, and HR policies.
Demonstrated ability to provide clear, practical, and timely people advice.
Strong organisational skills with the ability to manage multiple recruitment processes concurrently.
Well ‑ developed communication and stakeholder engagement skills.
Experience supporting people and culture initiatives beyond recruitment (e.g. onboarding, performance, engagement).
Exposure to HR information systems and recruitment platforms.
There are so many great things about working with EWOV, here’s some of our benefits:
Truly flexible and hybrid ways of working with life-friendly hours
Generous leave entitlements including six weeks annual leave, birthday leave, anniversary leave, end-of-year closure leave, community giving leaveand 18 weeks of gender-free paid parental leave
Centrallylocatedoffice in Melbourne CBD close to public transport
Inclusive team culture that supports each other,collaboratesand innovates
We live and breathe wellbeing with a varied program with something for everyone.
We are committed to ensuring that we truly represent the Victorian community that we serve, and encourage applications from people of all ages, cultures, abilities, sexualorientationand gender identities to apply. If you have any accessibility needs or require us to adapt our application and recruitment process to suit your needs, please let us knowatcareers@ewov.com.au.
We encourage flexible working at EWOV and, as such, even if a role is advertised as full-time, we invite conversations around other working arrangements and encourage you to apply.
EWOV is a certified Family Inclusive Workplace committed to improving your work-life wellbeing with leading policies and practices on flexible work, parental leave, family care and family wellbeing.
Deadline: Friday 20 November 2026.