Peer Workers

Flourish Australia; Hervey Bay; On-site; AUD 80,000 - 86,000; Full time

Benefits offered by this job

Salary Packaging

Superannuation

Flexible working conditions

Professional development

Employee discounts

Job summary

Flourish Australia in Hervey Bay is seeking Peer Workers to join our local team. You will support people on their recovery journey, drawing on your lived experience to foster hope and connection.

These Full-Time roles operate on a rotating roster (weekdays, weekends, afternoons) in the community, with an attractive hourly rate, super and salary packaging. Training and career development are encouraged.

Qualifications

• Certificate IV or higher qualification in a relevant field, or a minimum of two years’ full-time experience in the human services sector.
• Personal lived experience of a mental health challenge and recovery.
• The ability to draw on your lived experience to inspire hope and support others, plus a current Australian Driver’s Licence.

Responsibilities

• Develop and facilitate capacity building groups and schedule one-to-one peer support sessions.
• Support people in the drop-in centre and assist NDIs community access supports.
• Engage respectfully with clients to promote recovery goals and empowerment.

Skills

Lived experience

Interpersonal skills

Recovery-oriented approach

Education

Certificate IV or higher in mental health / peer work / social services or psychology

2+ years in human services (full-time)

Job description

Walk alongside people in their recovery journey, helping them build on their strengths, pursue their goals, and create a meaningful future.

Flourish Australia has exciting opportunities for Peer Workers to join our Hervey Bay team.

The positions available are:

• Full-Time (76 hours per fortnight)

• Working a rotating roster including weekdays, weekends and afternoon shifts

• Working in your local community in Hervey Bay

• Attractive hourly rate equivalent to $40.49 - $43.42/hour+ Super + Salary Packaging

About the Opportunities

As a Peer Worker, you'll use your lived experience of mental health challenges and recovery to inspire hope, build meaningful connections, and support people to achieve their personal recovery goals.

Working alongside people accessing our services, you'll draw on your lived experience expertise to create trusting relationships built on empathy, mutual understanding, respect, and hope. Through authentic connection, you'll encourage people to recognise their strengths, explore new possibilities, and take positive steps towards living the life they choose.

Day to day activities can vary across our Peer Operated Service and NDIS community access supports. Tasks include developing and facilitating capacity building groups, scheduling one to one peer support appointments to work on individual goals and supporting people in the drop-in centre. NDIS supports are provided in the community to help people work towards their NDIS goals. Successful applicants must be able to commit to a rotating roster Monday-Sunday with shift times from 8:30 - 4:36 and 11:54-20:00.

Full criteria and position description are available within the application.

The Benefits

• Level 3 (SCHCADS) on the Flourish Australia Enterprise Agreement (2018)

• Tax-Free Salary Packaging available up to $15,900 annually + an additional $2,650 annually for entertainment benefits such as meals and holiday accommodation

• Generous leave provisions including 17.5% leave loading + 2 additional days of personal leave + extra day paid leave over Christmas/New Year + paid parental leave

• Family-friendly and flexible working conditions

• Opportunities for career progression, professional development and training such as Mental Health First Aid and ASIST

• Employee Assistance Program for confidential wellbeing support

• Regular supervision (reflective practice), ongoing 1:1 mentoring, strong team support and a comprehensive induction program

• Workplace Community Groups such as our Rainbow Network for LGBTQ+ staff members & allies and YarnUp for Aboriginal and Torres Strait Islander staff members

• Personal Fleet pricing discounts with our preferred automotive supplier

• Employee discounts at 400+ popular retailers (Woolworths, JB HI FI, Myer, AMPOL, Rebel, Ticketek etc)

About You

You are passionate about supporting people on their recovery journey and believe in the value of lived experience. You bring a recovery-oriented mindset, strong interpersonal skills, and a commitment to creating inclusive, person-centred outcomes.

To be successful in this role, you will have:

• A Certificate IV or higher qualification in a relevant field, or a minimum of two years’ full-time experience in the human services sector. Relevant qualifications in the areas of Mental Health, Peer Work, Social Work, Community Services or Psychology.

• Personal lived experience of a mental health challenge and recovery.

• The ability to draw on your lived experience in a safe, respectful, and purposeful way to inspire hope and support others.

• A current Australian Driver’s Licence.

Our positions are open to all suitably qualified applicants. We have a strong commitment to the participation of people with lived experience of mental health challenges in our workforce. We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Islander backgrounds, people from Culturally and Linguistically Diverse communities, LGBTQ+ communities and mature age candidates.