Peer Worker

Coast & Country Primary Care; Dubbo; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Sign-on bonus

Laptop and mobile phone provided

Salary packaging benefits

Salary sacrifice superannuation

Flare Benefit discounts

Wellness program (EAP)

Job summary

Coast & Country Primary Care (CCPC) seeks a Peer Worker to join a multidisciplinary team delivering Psychological Therapies for Underserviced Populations in Dubbo and surrounding areas. You will use lived-experience to engage, support recovery, and help clients access health and community services.

Key duties include building recovery-oriented relationships, assisting navigation of services, facilitating appointments, and developing recovery plans while addressing barriers such as housing stress

Qualifications

• Certificate IV in Mental Health Peer Work or equivalent experience.
• Experience with trauma, housing instability, social isolation, AOD, or justice involvement.
• Excellent verbal, written and interpersonal communication skills.
• Proficient documentation and report writing.
• Ability to work independently and as part of a team.
• Eligibility to work in Australia permanently.
• WWCC and CRC clearance within the last 12 months.
• Valid driver’s license and access to a reliable vehicle.
• First Aid and CPR certificates.

Responsibilities

• Utilise lived experience to engage and support recovery.
• Develop trusting, recovery-oriented relationships with consumers.
• Assist navigation of health, community and social services.
• Provide accompaniment to attend appointments and activities.
• Support recovery plan development reflecting strengths and goals.
• Identify barriers to engagement and psychosocial challenges.
• Facilitate connections with community supports and carers.

Skills

Empathy & recovery-focused

Verbal & written communication

Team collaboration

Documentation skills

Education

Certificate IV in Mental Health Peer Work

First Aid Certificate

CPR Certificate

WWCC and CRC clearance

Tools

Driver’s license and vehicle access

Job description

Coast & Country Primary Care (CCPC) is an accessible and inclusive consumer-directed care and primary health care provider, who delivers a diverse range of health and community programs and services across New South Wales. Providing services since 2001, we are a not-for-profit organisation that values people – our team, the people we support and the wider community.

At CCPC our vision is “make a positive impact where we live and work”, we live this through our CARE Values; Compassion, Respect, Accountability and Excellence.

At CCPC, diversity and inclusion is everyone’s business. We have created a framework that confirms our commitment to the journey of learning, growing and reforming. We strive towards supporting inclusivity and diversity, nurturing, safety and equitable access for everyone.

About the role

The Peer Worker will be part of a multidisciplinary team providing Psychological Therapies for Underserviced Populations Program across Dubbo and surrounding region.

This role will enhance consumer recovery and wellbeing through lived-experience informed support, advocacy and practical assistance, helping individuals navigate services, maintain engagement and build meaningful connections within their community.

You will be required to undertake a range of tasks including but not limited to the following:

• Utilise lived experience of mental health challenges and recovery to engage, inspire hope and support consumers in their recovery journey.
• Develop trusting, respectful and recovery-oriented relationships with consumers to promote engagement and sustained participation in services.
• Assist consumers to navigate health, community and social support systems, facilitating access to appropriate services and resources.
• Provide warm accompaniment and support consumers to attend appointments, meetings and community activities where appropriate.
• Support the development and implementation of recovery plans that reflect consumer strengths, goals, preferences and lived experience.
• Identify and respond to barriers to engagement, including transport difficulties, housing stress, social isolation, service mistrust and other psychosocial challenges.
• Facilitate connections with community, social, cultural, recreational and psychosocial supports that enhance recovery and wellbeing.
• Support carers, families and significant others, where appropriate, by connecting them to relevant information, services and supports.

Key Selection Criteria

• Certificate IV in Mental Health Peer Work, Community Services, Mental Health, Alcohol and Other Drugs, Psychosocial Support or equivalent experience.
• Experience working with people experiencing trauma, housing instability, social isolation, AOD issues, justice involvement or service mistrust is highly desirable.
• Excellent verbal, written and interpersonal communication skills.
• Proficient and accurate documentation and report writing.
• Demonstrated ability to work independently and as part of a team to build relationships with experience in providing support and guidance to staff.
• A valid Working with Children Check (WWCC) and aCriminal Record Check (CRC) issued within the last 12 months that includes working with vulnerable groups
• Driver’s license and access to a reliable and insured motor vehicle.
• Eligibility to work in Australia permanently.
• A valid Working with Children Check (WWCC) for paid employment to be obtained and maintained at your own expense.
• A Criminal Record Check (CRC) issued within the last 12 months that includes working with vulnerable groups.
• First Aid Certificate and CPR Certificate (obtained and maintained at your own expense)
• Driver’s license and access to a reliable and insured motor vehicle.

Part-time is preferred; however, full-time and casual arrangements may be considered for the successful candidate.

• Sign-on Bonus: receive $1,000 on commencement and an additional $1,000 after 6 months of continuous employment.
• Laptop and mobile phone provided
• Salary packaging benefits:
  • package up to $15,900 of your salary each FBT year, which can significantly reduce your taxable income and increase your take-home pay
  • package up to $2,650 of your meal and entertainment expenses annually per FBT year
• Salary Sacrifice Superannuation payments – boost your retirement savings
• Flare Benefit perks with exclusive discounts and offers on groceries, restaurants, entertainment and travel.
• Wellness benefits including Employee Assistance Program (EAP)

Enquiries: Tina Swale, People & Culture Business Partner on 02 4365 2*** or **@ccpc.com.au