Peer Support Worker

Stride; City of Brisbane; On-site; AUD 27,000 - 42,000; Part time

Benefits offered by this job

Salary packaging options

Meals and entertainment allowance

Leave loading 17.5%

Stride Rewards discounts

One paid wellbeing leave day per year

Opportunity to purchase up to 5 extra

additional leave days

Paid parental leave

Training and career development

Job summary

Stride Hub is a community mental health and wellbeing service based in Springwood, Queensland. It offers non-clinical support to adults, families and carers, with a focus on recovery and independence, plus DBT interventions and coordinated care.

The role is part-time (2.5 days per week) in a supportive, inclusive environment with excellent training and career development opportunities. A range of benefits, including salary packaging and leave provisions, are available.

Qualifications

• Cert IV in a Community services related discipline (ideally a completed Bachelor or Diploma).
• Lived experience of mental illness or caring for someone with mental illness is valued.
• Knowledge of Aboriginal and Torres Strait Islander culture; ability to communicate sensitively with Indigenous clients.
• Experience with working with people experiencing mental illness.
• Recovery-oriented, person-centered, strengths-based approach to service delivery.
• Capacity to build participants' skills and collaborate within a multidisciplinary team.
• Able to demonstrate initiative and work independently.
• Blue Card eligibility or willingness to apply; NDIS worker screening clearance.
• Valid driver's license with good driving history and access to a vehicle.

Responsibilities

• Provide regular, flexible, non-clinical support to service users and assist them to review needs and resources.
• Enable clients to achieve independence by providing information, opportunities, training and support.
• Routinely perform Outcome Measures and other data collection.
• Use Supportability for rostering, time signing and case notes input.
• Provide client-focused advocacy and information throughout the recovery process.
• Attend Communities of Practice, professional development and incident management activities.

Skills

Client support

Data collection

Community engagement

Roster management

Independent work

Education

Cert IV in Community Services

Bachelor/Diploma (preferred)

Tools

Supportability

Job description

We’re leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.

Our Service:

Stride Hub is a community mental health and wellbeing service for adults, their families and carers that offers access to integrated care and support to improve recovery outcomes.Participants can access a range of community mental health support services; clinical mental health services; care coordination and NDIS supports.The service also offers full DBT clinical and DBT skills building interventions to the community.

On offer:

• Based in Springwood, QLD
• Part-time (2.5 days / week), permanent opportunity available
• Salary Packaging options (up to $15,899 tax free!)
• Meals and entertainment allowance of up to $2,650!
• Leave loading at 17.5%
• Stride Rewards – access to discounts from 100s of retailers (fashion, food and fitness)
• One paid wellbeing leave day per year
• Purchase up to 5 additional leave days in a 12 month period (pro rata entitlement if part-time)
• Paid parental leave support
• Supportive team environment
• Excellent training and career development

Role Overview:

• Provide regular, flexible, non-clinical support to service users, and assist them to review their needs and resources, monitor activities identified in Client Support Plans.
• Enable clients to achieve independence as far as possible in all areas of their life by providing appropriate information, opportunity, training and support
• Routinely perform Outcome Measures, and other data collection.
• Effective use of Supportability including self-management of rosters, record time and sign off of client activity, input journal entries and case notes.
• Provide support (that is sensitive, client focused and community orientated), advocacy and information to our clients with the use of the recovery process
• Attendance and participation in Communities of Practice, professional development and Critical incident management activities.

Requirements:

• Minimum of a Cert IV in a Community services related discipline (ideally a completed Bachelors or Diploma).
• To haveexperienced a mental illness which is now under effective management or lived experience of caring for someone having gone through mental illness.
• Knowledge and understanding of the Aboriginal and Torres Strait Islanders Culture and the ability to communicate effectively and sensitively with Indigenous Clients.
• Experience, skills and knowledge in working with people experiencing mental illness.
• Understanding of and ability to apply the principles of a recovery-oriented, person-centered, and strengths-based approach to service delivery.
• Ability to implement and facilitate capacity building activities with participants.
• Ability to demonstrate initiative and work independently.
• Capacity to collaborate within a multidisciplinary team across a range of organisations.
• Must be eligible to apply/currently hold a Blue Card
• Must hold/be willing to apply for NDIS worker screening clearance
• Current driver's licence with a good driving history and a registered, well maintained vehicle that is available to be used for the purposes of this role.

Stride is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Stride must undergo required screening processes prior to their successful appointment.

Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.

This includes but is not limited to people with a lived-experience of mental healthrecovery,Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

finalclosing dateof 12 October 2026.