Payroll Systems Administrator

Arcare; City of Melbourne; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Hybrid working arrangements

Job summary

Arcare is seeking an experienced Payroll Systems Administrator to be the subject matter expert for our payroll and workforce management systems. You will oversee Chris21 and Humanforce environments, ensuring compliant, accurate payroll outcomes across a multi-site organization.

The role focuses on governance, system optimisation, testing and ERP changes, with close collaboration to Payroll, HR, Finance and IT teams. Hybrid work is available.

Qualifications

• Experience administering Chris21 (iChris) or similar enterprise payroll systems.
• Strong understanding of payroll legislation, awards and compliance.
• Experience implementing and testing payroll system changes.
• Experience with workforce management systems such as Humanforce.
• Analytical, problem solving and reconciliation skills.
• Payroll reporting and SQL-based analysis.
• Excellent stakeholder management and communication skills.
• Governance, risk management and audit controls.

Responsibilities

• Administer and maintain Chris21 and associated payroll applications.
• Configure payroll rules, allowances, deductions, and leave accruals.
• Lead payroll system testing for EBA changes, wage increases and updates.
• Partner with the Humanforce Administrator to align systems.
• Develop test scenarios, reconciliations and user acceptance testing.
• Drive system optimisation and automation initiatives.
• Support payroll governance and audit requirements.
• Develop payroll reporting and data analysis solutions.
• Manage vendor relationships and coordinate upgrades.
• Escalate complex payroll system issues and configurations.

Skills

Payroll admin

Governance

SQL analysis

Stakeholder management

Education

Payroll certifications or related tertiary qualifications

Tools

Chris21 (iChris)

Humanforce

SQL

Job description

At Arcare, we are committed to delivering exceptional care through strong relationships, respect, and innovation. We are seeking an experienced Payroll Systems Administrator to become the subject matter expert for our payroll and workforce management systems.

This is an exciting opportunity for a payroll systems specialist who enjoys problem solving, system optimisation, governance and compliance. You will play a critical role in ensuring our Chris21 and Humanforce environments support accurate payroll outcomes across a complex, multi-site organisation.

About the Role

Directly reporting to the Payroll Manager, you will be responsible for the administration, configuration, maintenance and continuous improvement of Arcare's payroll systems. You will work closely with Payroll, HR, Finance, IT and operational teams to ensure payroll systems remain compliant, efficient and aligned with business requirements.

A key focus of the role will be leading the implementation, testing and maintenance of Enterprise Agreement (EBA) changes across Chris21 while ensuring strong governance, audit controls and payroll compliance standards are maintained.

Key Responsibilities

• Administer and maintain Chris21 and associated payroll applications
• Configure payroll rules, allowances, deductions, leave accruals and award interpretation rules
• Lead payroll system testing for EBA changes, wage increases and legislative updates
• Partner with the Humanforce Administrator to ensure payroll and workforce management systems remain aligned
• Develop and execute test scenarios, reconciliations and user acceptance testing
• Drive system optimisation and automation initiatives
• Support payroll compliance, governance and audit requirements
• Develop payroll reporting and data analysis solutions
• Manage vendor relationships and coordinate system upgrades and releases
• Act as the escalation point for complex payroll system issues and configuration challenges

About You

You are an experienced payroll systems professional with a strong technical background and a passion for compliance, governance and continuous improvement.

You will bring:

• Extensive experience administering Chris21 (iChris) or similar enterprise payroll systems
• Strong understanding of payroll legislation, Enterprise Agreements, Awards and Fair Work requirements
• Demonstrated experience implementing and testing payroll system changes
• Experience working with workforce management systems such as Humanforce
• Strong analytical, problem‑solving and reconciliation skills
• Experience with payroll reporting and SQL‑based analysis
• Excellent stakeholder management and communication skills
• A strong focus on governance, risk management and audit controls

Highly Regarded

• Experience within aged care, healthcare or similarly complex industrial environments
• Payroll certifications or related tertiary qualifications
• Experience supporting payroll audits, underpayment reviews or remediation projects

Why Join Arcare?

• Opportunity to own and influence a critical payroll platform
• Work on complex Enterprise Agreement implementations and system projects
• Collaborative and supportive leadership team
• Drive meaningful system improvements that support employees across Australia
• Hybrid working arrangements

About Arcare

As one of Australia’s leading aged care providers, we currently have over 60 residences in QLD, NSW, ACT and VIC, with more on the way! Our core focus is the relationship between residents, colleagues, and family members, with our residents and team at the heart of what we do.

Backed by a dedicated team of over 9000 employees, we strive to uphold our core values of Relationships, Uniqueness, Partnerships, and Flexibility, earning us a reputation that speaks for itself.