Payroll Support Offifcer

WorkCover Queensland; City of Brisbane; On-site; AUD 68,000 - 90,000; Full time

Benefits offered by this job

Hybrid work arrangements

Learning and development opportunities

Health & wellbeing program

Study assistance

Job summary

WorkCover Queensland is transforming its payroll function as part of the 2030 Strategy, with a hands-on role supporting payroll processes and stakeholder engagement.

You will handle payroll enquiries, process starters, transfers and leave, and maintain staff records while contributing to reporting and system improvements in a collaborative team environment.

Qualifications

• Experience in payroll support or payroll administration.
• Exposure to HRIS and payroll systems.
• Knowledge of position management and awards will be highly regarded.
• Organised and reliable with deadlines and priorities.

Responsibilities

• Manage payroll enquiries and provide support across the employee lifecycle.
• Process transactions such as new starters, transfers and leave.
• Maintain employee and position records and support payroll activities.
• Contribute to reporting, system administration and continuous improvement.

Skills

Payroll support

Time & attendance

HRIS exposure

Attention to detail

Tools

Payroll software

HRIS systems

Job description

WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen our impact and continue making a positive difference in people’s lives.

The Opportunity

Join a supportive and collaborative payroll team where you'll play a key role in delivering payroll support and administration services across the employee lifecycle. You'll manage payroll enquiries, process transactions such as new starters, transfers and leave, maintain employee and position records, and support payroll processing activities.

This is a hands-on role with plenty of stakeholder interaction, requiring strong attention to detail, excellent customer service and the ability to manage competing priorities. You'll also contribute to reporting, system administration and continuous improvement initiatives, while working in a team that values collaboration, accountability and helping each other succeed.

About You

You have experience in payroll support, payroll administration or time and attendance, along with exposure to HRIS and payroll systems. Knowledge of position management, Enterprise Agreements and awards will be highly regarded.

Organised and reliable, you're comfortable working to deadlines and managing multiple priorities. You're someone who takes ownership of enquiries, follows them through to resolution and is committed to delivering a high level of service. Most importantly, you're a positive team player who enjoys helping others and contributing to a supportive workplace culture.

Why Join Us

Our vision is to be the best workers’ compensation insurer, making a positive difference to people’s lives and keeping Queenslanders working. At WorkCover, we deliver with heart, own our outcomes, work best together and stay open to what’s possible - and we’re looking for people who share these values

When you join us, you’ll benefit from:

• A purpose-driven organisation where your work genuinely makes a positive impact on Queenslanders’ lives
• A collaborative and supportive team environment that values empathy, trust and working together
• Hybrid work arrangements that support flexibility and work-life balance
• Personalised learning and development opportunities to support your growth and career progression
• A holistic health and wellbeing program designed to support you both professionally and personally
• Study assistance to support ongoing education and professional development

We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.

To ensure you have the best and most inclusive experience, please let us know if you require any reasonable adjustments or accommodations to help you confidently showcase your skills and potential. You can contact us at ***********@workcoverqld.com.au or let our recruitment team know during your conversation with them.

Pre-employment checks will be conducted on all prospective employees. This includes a Right to Work in Australia Check, Police Check, Education Check, Reference Check, and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld). All permanent appointments are subject to a probationary period in accordance with our policy.