Payroll Services Team Lead - Accurate Pay & Coaching

Victorian Government; Melbourne; On-site; AUD 101,000 - 114,000; Full time

Job summary

The Department of Justice and Community Safety in Melbourne is seeking a payroll team leader to ensure accurate staff pay and timely processing. You will lead a payroll team within Payroll Services, based in Melbourne CBD, and work closely with managers to deliver reliable pay and superior service.

As part of a high-volume government payroll function, you will coach colleagues, resolve complex pay issues, and maintain accurate records while meeting fortnightly deadlines.

Qualifications

• Experience in payroll and human resources, including government salary packaging and high volumes of pay transactions.
• Strong skills in CHRIS21 or other payroll systems.
• Ability to explain policies and laws, solve pay problems and suggest practical improvements.
• Leadership and communication skills to coach others, work across teams and adapt to changing needs.

Responsibilities

• Lead and coach your team to provide reliable payroll support and meet strict deadlines.
• Coordinate fortnightly pay, manage overpayments and oversee requests to recognise prior service.
• Investigate complex pay issues and give clear advice to payroll staff and regional colleagues.
• Check pay and benefits, calculate termination payments and keep accurate records.
• Improve payroll processes and run information sessions to help teams understand and use your services.

Skills

Leadership

Payroll experience

Communication

Problem solving

Customer focus

Education

Relevant qualification

Tools

CHRIS21

Job description

The Department of Justice and Community Safety in Melbourne is seeking a payroll team leader to ensure accurate staff pay and timely processing. You will lead a payroll team within Payroll Services, based in Melbourne CBD, and work closely with managers to deliver reliable pay and superior service.

As part of a high-volume government payroll function, you will coach colleagues, resolve complex pay issues, and maintain accurate records while meeting fortnightly deadlines.