Payroll Services Specialist - Precise, High-Volume Pay (Hybrid)

Macquarie University; Sydney; On-site; AUD 89,000 - 101,000; Full time

Benefits offered by this job

Flexible hybrid work arrangements

17% Superannuation

Subsidised onsite parking options

Extensive training and professional开发

Job summary

Macquarie University is seeking a confident payroll practitioner to deliver accurate payroll services across the Group, handling salary changes, leave, superannuation and salary packaging, while addressing Tier 1 enquiries with clear communication.

You will ensure compliance with enterprise agreements and legislation, maintain data quality across HR systems, and contribute to process improvements within a 12‑month fixed-term HEW 5 role at Wallumattagal Campus, North Ryde.

Qualifications

• Completion of a relevant qualification with subsequent relevant experience, or an equivalent combination of experience and education/training in payroll or HR administration.
• Demonstrated, hands‑on experience delivering accurate, high‑volume end‑to‑end payroll processing in a complex organisation (not limited to routine transactions), including leave, superannuation and salary packaging.
• Working knowledge of enterprise agreements, modern awards and relevant employment legislation, and the ability to apply them to payroll transactions.
• Demonstrated experience resolving a wide range of Tier 1 payroll, compensation and benefits enquiries within agreed timeframes, including explaining outcomes clearly to a range of stakeholders and escalating appropriately.
• High level of accuracy and attention to detail, including experience monitoring, validating and correcting data across HR or payroll systems.
• Proficiency with HRIS/payroll systems and the Microsoft Office suite (particularly Excel), including preparing standard and ad hoc reports.
• Experience building and maintaining productive working relationships with a range of internal and external stakeholders, and contributing to process improvement initiatives.

Responsibilities

• Deliver efficient, consistent and accurate payroll administration services across the Macquarie University Group, covering all aspects of payroll, compensation and benefits – including salary and allowance changes, increments, deductions and adjustments, leave entitlements, superannuation and salary packaging administration.
• Respond to and resolve Tier 1 payroll, compensation and benefits enquiries within agreed timeframes, providing high-quality customer service and clear, timely communication, and escalating matters where needed.
• Process transactions in line with relevant enterprise agreements, modern awards, employment legislation and regulations, and organisational policies, procedures and controls.
• Monitor, maintain and validate data quality and consistency within and between HR systems, and resolve data quality errors with guidance from your manager.
• Maintain accurate filing and storage of employment documentation, so that record keeping and archiving meet internal and external compliance requirements.
• Collate and interpret data and prepare standard and ad hoc reports for the team and for internal and external stakeholders, informing decision-making, compliance and operational effectiveness.
• Contribute to identifying and implementing improvements and standardisation of workflows, processes and standard operating procedures, and participate in testing of system upgrades and changes.
• Assist the Team Leader, Payroll Services and the wider Payroll Services team with complex operational and strategic matters, and comply with relevant EEO and WHS regulations.

Skills

Payroll processing

Data accuracy

Enterprise agreements

Tier 1 support

Stakeholder management

Reporting

Excel

Education

Relevant payroll/HR qualification

Tools

HRIS

Excel

Job description

Macquarie University is seeking a confident payroll practitioner to deliver accurate payroll services across the Group, handling salary changes, leave, superannuation and salary packaging, while addressing Tier 1 enquiries with clear communication.

You will ensure compliance with enterprise agreements and legislation, maintain data quality across HR systems, and contribute to process improvements within a 12‑month fixed-term HEW 5 role at Wallumattagal Campus, North Ryde.