Hands-On Mechanical Assembler - Training Provided

AWF Limited; New South Wales; Sur place; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Fully remote work

Travel industry discounts

Ongoing training and mentorship

Flexible scheduling

Career growth opportunities

Résumé du poste

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from idea to return, delivering seamless, memorable experiences with professionalism and care. You’ll handle bookings, respond to inquiries, and troubleshoot with a service mindset that prioritizes traveler satisfaction.

In this fully remote role, you’ll work with a team that values trust, consistency, and heart, while leveraging industry discounts and targeted training to grow your travel expertise and deliver exceptional

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Responsabilités

• Create and manage customized travel itineraries for vacations, cruises, resorts, tours, and group travel.
• Coordinate reservations for flights, hotels, transportation, and travel experiences.
• Review booking confirmations and travel documents to ensure accuracy and completeness.
• Communicate with clients to gather travel preferences and provide itinerary updates.
• Research destinations, accommodations, and travel options based on client needs.
• Monitor reservation changes, travel schedules, and outstanding booking items.
• Maintain organized digital records and client documentation.
• Deliver exceptional customer service before, during, and after travel.

Connaissances

Communication skills

Customer service

Attention to detail

Tech-savvy

Love for travel

Description du poste

As a Remote Travel Consultant, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Alma Aventurera prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post‑travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry‑only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow‑through habits.
• Tech‑savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Location and Hours

Fully remote. Flexible scheduling allowed. Work from anywhere in US, UK, Australia, LATAM, or Spain. Must be authorized to work in these regions.

What You'll Do

• Create and manage customized travel itineraries for vacations, cruises, resorts, tours, and group travel.
• Coordinate reservations for flights, hotels, transportation, and travel experiences.
• Review booking confirmations and travel documents to ensure accuracy and completeness.
• Communicate with clients to gather travel preferences and provide itinerary updates.
• Research destinations, accommodations, and travel options based on client needs.
• Monitor reservation changes, travel schedules, and outstanding booking items.
• Maintain organized digital records and client documentation.
• Deliver exceptional customer service before, during, and after travel.

Requirements

• Must be authorized to work in the US, UK, Australia, LATAM, or Spain.
• Must have access to reliable internet.
• Strong written and verbal communication skills.
• Experience in customer service, hospitality, call center, or administrative roles preferred.
• Comfortable working independently in a remote environment.
• Basic computer skills and ability to learn new systems quickly.
• Reliable internet connection and a distraction‑free workspace.
• Strong attention to detail and organizational skills.
• Positive attitude and solution‑focused mindset.
• Remote work flexibility.
• Competitive pay with performance‑based opportunities.
• Ongoing training and professional development.
• Supportive and collaborative team environment.
• Advancement opportunities based on performance.

What You'll Get

• Fully remote work from home.
• Flexible scheduling.
• Comprehensive onboarding and ongoing training.
• Established systems and workflows designed for success.
• Supportive team environment with mentorship.
• Professional growth and development opportunities.
• Access to travel industry resources and exclusive travel benefits.

Equal Opportunity

We celebrate diversity and are committed to creating an inclusive environment for all team members. All qualified applicants will be considered without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, or disability.

Travel Industry Partner Sections (Summary)

What We Offer

• Multiple Training Opportunities: We believe in nurturing our team’s potential with extensive training support.
• Supportive Community: Engage in our group forum and monthly virtual gatherings to share ideas, seek assistance, and foster a sense of belonging.
• Flexible Working Arrangements: Choose between part‑time or full‑time roles, all with the convenience of remote work.
• Attractive Benefits:
  • Employee discounts to fuel your passion.
  • Flexible schedule for a better work‑life balance.
  • Professional development assistance to advance your career.

Your Role

• Deliver professional customer service in‑person, via phone, or email.
• Assist clients in planning seamless experiences.
• Prepare and manage client itineraries and needs.
• Maintain meticulous records in line with government regulations and company policies.
• Organize and manage files effectively.

Who We Are Looking For

• A responsible, self‑driven individual with a strong work ethic and professional demeanor.
• Someone who thrives both independently and as a team player.
• A detail‑oriented, organized professional with exceptional communication skills.
• Coachability and a keenness to learn and grow within the industry.