Payroll Officer

People First Bank; Toowoomba Regional; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid working arrangements

Discounts on banking, health insurance

Training and study support

Wellbeing and volunteering programs

Job summary

People First Bank in Toowoomba, QLD, is seeking a Payroll Officer to join our People & Culture team. You’ll help ensure employees are paid accurately and on time, supporting fortnightly payroll processing, changes, and queries while maintaining compliant records.

This is a fixed-term, six-month contract with flexible/hybrid working, including work-from-home options. Experience with Chris21 payroll is essential; a Certificate IV in Payroll Administration is desirable and applicable to the role.

Qualifications

• Chris21 payroll experience is essential.
• Strong knowledge of payroll legislation, Awards and superannuation.
• Excellent attention to detail and accuracy.
• Advanced Excel and payroll/HRIS proficiency.
• Certificate IV in Payroll Administration or related field desirable.

Responsibilities

• Assist end-to-end fortnightly payroll processing.
• Process changes: higher duties, superannuation, starters, terminations.
• Respond to payroll queries with clear advice.
• Maintain accurate employee records across payroll, HR and finance systems.
• Assist with payroll reconciliations, reporting, audits and compliance.
• Ensure compliance with Fair Work, Awards, superannuation and PAYG.
• Support system upgrades, testing and process improvements.
• Collaborate with internal and external stakeholders including ATO and auditors.
• Identify opportunities to streamline payroll processes.
• Keep up to date with legislative changes.

Skills

Chris21 payroll experience

Attention to detail

Problem-solving

Stakeholder management

Excel

HRIS systems

Communication

Education

Certificate IV in Payroll Administration or related field

Tools

Chris21 payroll

HRIS systems

Job description

Payroll Officer People First Bank Toowoomba, QLD, AU

Job Description

• Chris21 payroll experience is essential
• Flexible working with work-from-home options
• 6-month fixed-term contract opportunity

We're looking for a Payroll Officer to join our People & Culture team and play an important role in ensuring our employees are paid accurately and on time. This is a great opportunity for someone with payroll experience who enjoys working with people, solving problems and getting the detail right.

About the role:

Working as part of our payroll team, you'll support the accurate and timely processing of our fortnightly payroll while ensuring we meet all legislative, award, enterprise agreement and company requirements.

Your day-to-day responsibilities will include:

• Assisting with end-to-end fortnightly payroll processing, including timesheets and payroll calculations
• Processing employee changes including higher duties, superannuation changes, new starters and terminations
• Responding to payroll queries from employees and managers and providing clear, helpful advice
• Maintaining accurate employee records across payroll, HR and finance systems
• Assisting with payroll reconciliations, reporting, audits and compliance activities
• Ensuring payroll processes comply with Fair Work requirements, Awards, enterprise agreements, superannuation, PAYG and other statutory obligations
• Supporting payroll system upgrades, testing and process improvements
• Working with internal stakeholders across People & Culture and external parties such as the ATO, superannuation funds and auditors
• Identifying opportunities to improve and streamline payroll processes and contributing to payroll governance and policy development
• Keeping up to date with legislative and regulatory changes impacting payroll

What you'll bring

You'll be someone who takes pride in getting things right, enjoys helping others and is comfortable working in a fast-paced, high-volume environment.

Additionally, we seek:

• Chris21 payroll experience is essential
• Sound understanding of payroll legislation, Awards and superannuation
• Strong attention to detail and a high level of accuracy
• Excellent problem-solving and analytical skills
• The ability to manage competing priorities and meet tight deadlines
• Strong communication and stakeholder management skills
• Advanced computer literacy, including Excel and payroll/HRIS systems
• A positive, solutions-focused approach and a genuine interest in finding better ways of working

A Certificate IV in Payroll Administration, Human Resources or Finance would be desirable, but we're equally interested in the skills, experience and attitude you bring to the role.

Why you'll love working with us:

People First Bank – our new brand – says exactly what we're all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.

You'll have access to financial and lifestyle benefits to support your success and individuality:

• Flexibility and hybrid working arrangements.
• Extend your salary with discounts on banking, health insurance, and shopping across Australia.
• Advance your career with training, study support, and project opportunities.
• Competitive leave benefits that empower employees to take time for themselves and loved ones.
• Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors' program.
• Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
• Be recognised for your contributions through our peer-driven recognition program.

A bit about People First Bank:

In March 2023, People's Choice and Heritage Bank merged to form Heritage and People's Choice Limited - Australia's leading mutual bank. We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank. We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contact centre and branches across five states.

With a vision 'To deliver positive change through banking', People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We're big enough to make an impact; but agile enough to influence and do interesting work.

We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.