Payroll Officer

Community Housing Limited; Gold Coast City; Hybrid; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Hybrid working

Salary packaging

Great salary and super

Professional development

You Day

Job summary

Community Housing Limited (CHL) is seeking an experienced payroll professional to deliver accurate fortnightly end-to-end payroll processing across our national operations. You will handle ADHOC payments and Directors Fees, resolving complex payroll matters in collaboration with the Payroll Manager and ensuring timely, compliant payroll services.

You will reconcile payroll elements, salary packaging, and external provider interactions, while maintaining data integrity from HRIS to payroll and

Qualifications

• 4+ years of end-to-end payroll experience.
• Advanced Excel skills and attention to detail.
• Award interpretation experience (SCHADS, Clerks, Real Estate).
• Experience with Employment Hero or similar HRIS/payroll platforms.

Responsibilities

• Deliver accurate and timely fortnightly end-to-end payroll processing including ad hoc payments and monthly Directors Fees.
• Manage complex payroll matters with escalation to Payroll Manager.
• Assist with reconciliation of payroll, Payday super and bank payments.
• Reconcile salary packaging and liaise with external provider.
• Ensure compliance with SCHADS, CLERKS, MISC and REAL ESTATE awards.

Skills

End-to-end payroll

Advanced Excel

Award interpretation

Payroll systems

Communication

Attention to detail

Tools

Employment Hero

Job description

At CHL, payroll is more than numbers. It’s about making sure our people are supported, valued, and paid correctly and on time, every time. You’ll be at the heart of delivering an exceptional payroll service to employees across our multinational organisation. This is more than a payroll position. It’s an opportunity to contribute to a purpose-driven organisation, where your expertise helps enable meaningful work and brings us closer to a world without housing poverty.

Delivering accurate and timely fortnightly end-to-end payroll processing, including ADHOC payments and monthly Directors Fees

Managing complex payroll matters within the team, with escalations to the Payroll Manager

Assisting with the reconciliation of payroll, Payday super and bank payments

Reconciliation of salary packaging as well as liaising with the external provider

Analysing, interpreting the application of the SCHADS, CLERKS, MISC and REAL ESTATE awards in Employment Hero Payroll

Assessing pending and approved leave requests to ensure they are aligned with current leave policies

Ensuring accurate reporting of Portable Long Service Leave across multiple states and industries

Maintaining accurate employee information through regular system audits, monitoring and troubleshooting data integration from the HRIS to the payroll system

Processing workers compensation, wage subsidy and salary continuance payments as required

Maintaining awareness of changes in the payroll environment to ensure ongoing compliance, and providing timely, accurate information to the Finance team, Auditorsand Payroll Manager

Providing appropriate additional support to the team and wider organisation

What we’re looking for

You’ll bring 4+ years of end-to-end payroll experience, ideally from a large, state-based organisation that takes pride in quality, care and commitment. Add advanced Excel skills, a sharp eye for detail, clear communication and a genuine community spirit, and you’re off to a great start! Key requirements include:

Award interpretation expert – You know your way around awards, ideally SCHADS, Clerks and Real Estate, plus a range of others.

Systems savvy – You have experience with Employment Hero or similar HRIS and payroll platforms, and you’re confident picking up new technology and systems with minimal guidance.

Complex matters champion – Tricky payroll issue? You tackle it with sound judgement, staying calm and positive under pressure.

Agile and adaptable – Priorities shift, and so do you. You love picking up new skills along the way.

Collaborative mentor – You proactively support and guide team members, share your expertise openly and help foster the growth and success of those around you

Above all, we’re looking for people who bring our values to life every day:

• People first: Every person matters.
• Built on integrity: Do the right thing.
• Relentless in delivery: Make an impact.
• Brave enough to lead: Challenge, innovate, improve.

What’s in it for you

At CHL, you’ll be part of an organisation that’s making a genuine difference in the lives of thousands of Australians every day. We offer:

A purpose-driven role with a national footprint and a real impact

A collaborative, supportive and inclusive workplace

Flexible work arrangements and opportunities for professional development

Hybrid working – work from home 2 days a week

Endless learning and development opportunities at your fingertips

One day off a year as ‘You Day’ to celebrate you

Access to the Portable Long Service Scheme

Great salary, super and salary packaging to boost your take-home pay, and much more

Above all, joining CHL means being part of something bigger — making a meaningful difference and helping create a future where everyone has a place to call home.

About CHL

At CHL, we’re working towards a world without housing poverty. As Australia’s largest regulated community housing provider, we’ve spent more than 30 years creating safe, secure and affordable homes where people can belong, thrive and build a brighter future. We’re a purpose-driven organisation, and our people are at the heart of what we do. Our values of Teamwork, Integrity, Service Excellence and Everyone Matters guide how we work, how we support our customers and how we make a difference in communities across Australia.

Our recruitment process

Please note that the advertising closing date is indicative only. CHL reserves the right to close the advertisement before the close date is reached. Therefore, it is encouraged that you submit your application as soon as possible. We aim to make our recruitment process clear, engaging and respectful, keeping you informed every step of the way. Please note, appointments are subject to satisfactory pre-employment checks, including a Police Check and any other checks required for the role.

If you would like to know more about this role, please reach out to our Talent Team – ******@chl.org.au on 07 56551*** | ******@chl.org.au. You can also learn more about us - Home | Community Housing Limitedhe appropriate link below.