Payments Reconciliation Specialist - Hybrid Contract

HR Partners; Brisbane; Hybrid; AUD 65,000 - 75,000; Full time

Job summary

HR Partners is assisting a QLD local council-owned statutory authority in Fortitude Valley, Brisbane, on a hybrid basis for a Payment Reconciliation Officer. The role is a temporary contract until 4 December 2026, with extension potential.

You will record and reconcile financial transactions, support payments, and help maintain controls with minimal supervision. Responsibilities include validating data, processing refunds, addressing customer payment queries, and assisting with system

Qualifications

• Experience recording and reconciling financial transactions.
• Proficiency with standard software and office equipment.
• Previous payment reconciliation experience.

Responsibilities

• Payments & Cash Reconciliation: Validate data, prepare payments for bank submission, and reconcile transactions across channels.
• Financial Controls & Compliance: Monitor payment controls, report non-compliance risks, and resolve issues or escalate.
• Customer Support & Refunds: Investigate payment queries, process refunds, and resolve service cases.
• Policies & Procedures: Develop, test, and maintain guidelines to ensure compliance with policies and regulations.
• System Support & Maintenance: Provide first-line user support, assist with system enhancements, and troubleshoot issues.
• Process Improvement: Implement operational improvements and guide users through changes.

Skills

Payment reconciliation

Data entry

Financial transactions

Attention to detail

Tools

Microsoft Excel

Job description

HR Partners is assisting a QLD local council-owned statutory authority in Fortitude Valley, Brisbane, on a hybrid basis for a Payment Reconciliation Officer. The role is a temporary contract until 4 December 2026, with extension potential.

You will record and reconcile financial transactions, support payments, and help maintain controls with minimal supervision. Responsibilities include validating data, processing refunds, addressing customer payment queries, and assisting with system