Payments Product Manager, ANZ Markets

Testing Site - JPMC; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

J.P. Morgan is seeking a Payments Product & Market Manager for Australia & New Zealand to lead local payments product strategy and delivery in Sydney.

In this role, you will own day-to-day product management, collaborate with Sales, Operations, Technology, Risk, Legal and Compliance, and drive the execution of regional product plans for AU/NZ, including ACH, Wires, real-time payments, FX and liquidity services.

Qualifications

• Minimum 5 years of transactional banking experience ideally with a global financial institution.
• Payables and receivables product knowledge.
• Practical experience managing cross-border, high-value, and low-value payment products - domestically within Australia and/or other international markets.
• Proven experience in the operation of payments products, demonstrated through product implementation, operational oversight, or product management responsibilities.
• Team player; able to work with limited supervision.
• Strong interpersonal and organizational skills, including good decision-making and multi-tasking abilities.
• Strong skills in Excel, Access, PowerPoint, and Word.
• Good communication and presentation skills.
• Analytical skills.
• Proven capacity to prioritize, organize, and oversee deliverables autonomously.

Responsibilities

• Provide product subject matter expertise on local market payment operations, product processes, and emerging trends.
• Maintain product compliance with regulations, product management frameworks, and firm control standards, including completion of product reviews.
• Coordinate systems and operations to ensure product queries are investigated and resolved effectively.
• Manage product pricing support, analysis, and recommendations.
• Monitor product performance metrics, conduct P&L analysis, and deliver regular performance insights, trends, and analysis.
• Work with Risk and Control partners to address potential risks of existing or new product offerings.
• Provide strong product ownership and support to payments project initiatives applicable to Australia & New Zealand.
• Work closely with Operations to understand existing system behaviors and identify changes or fixes required for consistent product performance.
• Collaborate with internal stakeholders - including Sales, Service, Operations, Technology, Risk, Legal, and Compliance to identify opportunities for continuous improvement.
• Provide subject matter expertise to support sales teams in meeting client needs and achieving growth objectives.
• Provide local analysis to support regional initiatives and projects.

Skills

Excel

Access

PowerPoint

Word

Communication

Analytical thinking

Team player

Attention to detail

Education

Relevant tertiary qualifications

Job description

J.P. Morgan is seeking a Payments Product & Market Manager for Australia & New Zealand to lead local payments product strategy and delivery in Sydney.

In this role, you will own day-to-day product management, collaborate with Sales, Operations, Technology, Risk, Legal and Compliance, and drive the execution of regional product plans for AU/NZ, including ACH, Wires, real-time payments, FX and liquidity services.