Patient Transport Officer

Epworth Healthcare; Melbourne; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Salary packaging up to $15,900 pre-tax

Educational scholarship program

Additional four weeks of leave

Relocation assistance

Health services discounts

Job summary

Epworth Freemasons, part of Epworth HealthCare in Melbourne, is seeking motivated Patient Transport Officers on a casual basis. You will move patients safely within Epworth hospitals and deliver exceptional patient care and service. Reporting to the Hospitality Services Operations Manager, you’ll join a collaborative team.

Availability Monday–Friday, 1:00pm–9:00pm is preferred. Candidates must hold a Certificate III in Non-Emergency Patient Transport, a current driver’s licence, and a Working

Qualifications

• Certificate III in Non‑Emergency Patient Transport is required.
• Current valid driver's licence is required.
• Working with Children Check is required.
• Excellent communication and customer service skills demonstrated.

Responsibilities

• Safely move and transfer patients within Epworth hospitals.
• Provide excellent patient care and customer service in a fast-paced healthcare environment.

Skills

Excellent communication

Customer service

Education

Certificate III in Non-Emergency Patient Transport

Job description

Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.

At Epworth, we are united in our commitment to fostering a diverse and inclusive workplace—one that is culturally safe and respectful of the enduring cultural and spiritual connections of our people.

We value all differences, ensure equitable practices, and empower individuals to lead and learn inclusively in their everyday interactions. Our goal is to create an environment where everyone feels a genuine sense of belonging.

Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.

Job Description

We are currently seeking highly motivated Patient Transport Officers to join our dynamic team at Epworth Freemasons on a casual basis.

In this role, you will be responsible for the safe movement and transfer of patients within and between Epworth hospitals, while providing excellent patient care and customer service. You will report directly to the Hospitality Services Operations Manager and work as part of a supportive and collaborative team.

We are particularly seeking candidates who are available to work Monday to Friday, 1:00pm to 9:00pm and who can demonstrate flexibility, reliability, and a strong commitment to patient‑centred care. This is a great opportunity for individuals who enjoy working in a fast‑paced healthcare environment and making a positive difference to the patient experience.

You will make an impact by:

• Providing a better patient experience
• Being able to work within a team across all levels
• Being passionate about the work you do everyday
• Being able to prioritise work demands
• Contributing to a strong team environment
• The safe transportation of our patients
• Following OH&S protocols and Safe work procedures
• Demonstrate empathy and compassion to our patients and their families

To be successful in this role…

You will

• Hold a certificate III in Non‑Emergency Patient Transport
• A current valid drivers licence and working with children check
• Have excellent Communication and Customer service skills
• Demonstrate and adhere to safe work practices at all times
• Adhere to work procedures and be willing to embrace change
• Be committed to the delivery of safe patient centred care

Position Description Inherent Requirements

We will review applications as we receive them.

About Freemasons

Located in East Melbourne, close to public transport and the CBD, Epworth Freemasons provides a range of world‑class health services. As one of Victoria's leading maternity hospitals, Epworth Freemasons specialises in women’s and men’s health services including breast and gynaecological surgery, endoscopy and urology. Epworth Freemasons also offers comprehensive cancer care, and a full range of surgical services, including robotic assisted surgery, orthopaedics and ICU care. Epworth Freemasons has recently upgraded and expanded its operating theatres and admissions facilities, along with major refurbishments of patient rooms and building infrastructure.

Why Join Epworth?

At Epworth, it’s a community.

It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:

• Salary package up to $15,900 pre‑tax annually, leading to greater take home pay
• The largest educational scholarship program of its kind in Australia
• Ability to purchase up to four additional weeks of leave
• Reduced cost of health services for you and your family at Epworth
• Relocation assistance is available for approvedcandidates

We welcome applicants from all backgrounds. This includes First Nations peoples, people with disability, mature‑age and young job seekers, members of the LGBTIQA+ community, and individuals from all cultural backgrounds. We are committed to providing an equitable, inclusive, and barrier‑free recruitment experience for everyone.

If you need support during the application process or would like to discuss reasonable adjustments, we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting, so please know that any information you provide will be treated with the utmost confidentiality and respect.

Itis a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.

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