Patient Transport Driver - Casual

State Medical Assistance; Sydney; On-site; AUD 52,000 - 76,000; Full time

Job summary

State Medical Assistance – Minchinbury NSW is seeking a Patient Transport Driver to safely transport patients to and from hospitals, aged care homes, and private residences. You will work with clinical staff to ensure journeys are safe, comfortable and delivered with excellent service.

Ideal candidates will hold a current unrestricted Australian driver licence and meet mandatory checks including National Police, WWCC, vaccinations, and mask-fit certification.

Qualifications

• Current unrestricted Australian Driver Licence with a safe driving record.
• Full Australian working rights.
• Ability to obtain a National Police Check.
• Ability to obtain a Working With Children Check (WWCC).
• Evidence of three COVID-19 vaccinations and annual Influenza vaccination.
• Category A immunisation evidence.
• Current Mask Fit Certificate (or willingness to obtain).

Responsibilities

• Safely operate patient transport vehicles in accordance with road laws and organisational policies.
• Assist patients to safely enter and exit vehicles, including the use of mobility aids where required.
• Ensure the comfort, dignity and wellbeing of patients throughout every journey.
• Conduct daily vehicle inspections and maintain vehicle cleanliness and readiness.
• Communicate professionally with patients, healthcare facilities and the Operations Centre.
• Complete accurate transport documentation and vehicle records.
• Adhere to infection prevention, workplace health and safety, and company procedures at all times.
• Deliver outstanding customer service while representing State Medical Assistance professionally.

Job description

State Medical Assistance – Minchinbury NSW

State Medical Assistance (SMA) is a trusted provider of non-emergency patient transport and pre-hospital healthcare services across NSW, Victoria and Western Australia. Our team is committed to delivering safe, compassionate, and professional care, ensuring patients reach their appointments and healthcare facilities with dignity and respect.

With over 200 dedicated professionals, we pride ourselves on teamwork, safety, and making a positive difference in our communities.

The Role

As a Patient Transport Driver, you will be responsible for safely transporting patients to and from hospitals, healthcare facilities, aged care homes, and private residences. Working closely with Patient Transport Officers and clinical staff, you will ensure every journey is safe, comfortable, and delivered with exceptional customer service.

Key Responsibilities

Safely operate patient transport vehicles in accordance with road laws and organisational policies.

Assist patients to safely enter and exit vehicles, including the use of mobility aids where required.

Ensure the comfort, dignity and wellbeing of patients throughout every journey.

Conduct daily vehicle inspections and maintain vehicle cleanliness and readiness.

Communicate professionally with patients, healthcare facilities and the Operations Centre.

Complete accurate transport documentation and vehicle records.

Adhere to infection prevention, workplace health and safety, and company procedures at all times.

Deliver outstanding customer service while representing State Medical Assistance professionally.

About You

Strong commitment to safety, professionalism and customer service.

Previous experience in patient transport, community transport, healthcare, disability, aged care, courier or commercial driving is highly regarded.

Excellent communication and interpersonal skills.

Ability to remain calm, compassionate and professional when supporting vulnerable patients.

Confidence driving larger vehicles in metropolitan and regional environments.

Strong organisational skills with the ability to complete accurate documentation.

Flexibility to work rotating rosters, including weekends, public holidays and overtime when required.

Mandatory Requirements

Current unrestricted Australian Driver Licence with a safe driving record.

Full Australian working rights.

Ability to obtain a National Police Check.

Ability to obtain a Working With Children Check (WWCC).

Evidence of three COVID-19 vaccinations and annual Influenza vaccination.

Category A immunisation evidence.

Current Mask Fit Certificate (or willingness to obtain).

State Medical Emergency is committed to building and maintaining a diverse and inclusive workforce. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, and LGBTQ+ communities.