Patient Transport Officer - Casual

State Medical Assistance; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

State Medical Assistance – Minchinbury NSW is seeking a Patient Transport Officer to deliver safe, compassionate non-emergency transport for patients between healthcare facilities and residences. You will work alongside a clinician to ensure comfort and dignity throughout every journey.

Key duties include assisting with mobility and transfers, monitoring wellbeing, maintaining vehicles and records, and upholding infection control and clinical standards.

Qualifications

• Experience in patient transport or pre-hospital care.
• Current Australian Driver Licence with a clean driving record.
• Willingness to obtain National Police Check and WWCC.
• Full Australian work rights.

Responsibilities

• Provide safe, non-emergency patient transport between facilities and residences.
• Assist patients with mobility, transfers, and stretcher operations.
• Monitor patient wellbeing and report changes to the clinician.
• Maintain ambulance vehicles, equipment and clinical supplies.
• Communicate with patients, healthcare providers and control staff.
• Complete accurate patient care records and transport documentation.
• Adhere to infection prevention, safety and clinical standards.

Skills

Patient transport experience

Communication skills

Teamwork

Independent work ability

Education

Certificate 3 in NEPT

Diploma in Emergency Healthcare

Job description

State Medical Assistance – Minchinbury NSW

State Medical Assistance (SMA), proudly part of the SIS Group Australia, is more than a private pre-hospital care provider. We are a team driven by compassion, professionalism, and a genuine passion for helping others. Operating across NSW, Victoria, and WA, our highly skilled clinicians deliver trusted patient transport and event medical services when care matters most. With over 200 dedicated professionals, we pride ourselves on teamwork, safety, and making a real difference every day.

The Role

As a Patient Transport Officer, you will play a vital role in providing safe, compassionate, and professional non-emergency patient transport services. Working alongside a clinician, you will transport patients between healthcare facilities and private residences while ensuring their comfort, dignity, and wellbeing throughout every journey.

This role includes, but is not limited to:

• Providing safe and efficient non-emergency patient transport
• Assisting patients with mobility, transfers, and stretcher operations
• Monitoring patient wellbeing and reporting any changes in condition to the treating clinician
• Maintaining ambulance vehicles, equipment, and clinical supplies
• Communicating effectively with patients, healthcare providers, and control staff
• Completing accurate patient care records and transport documentation
• Adhering to infection prevention, safety, and clinical standards at all times

About You

• Strong commitment to patient care, safety, and professionalism
• Experience in patient transport, healthcare, or pre-hospital care
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively within a team
• Flexibility to work a rotating roster, including weekends, public holidays, and overtime as required
• Confidence driving emergency or commercial vehicles in metropolitan and regional areas
• Ability to maintain accurate and timely documentation

Mandatory Compliance

• Certificate 3 in NEPT or Diploma in Emergency Healthcare
• 3 x COVID-19 vaccinations and annual influenza vaccination
• Category A immunisations (MMR, Varicella, Hepatitis B, TB screening, Pertussis, dTpa)
• Relevant Patient Transport qualifications (or willingness to obtain where applicable)
• Full Australian work rights
• Current Australian Driver Licence with a safe driving record
• Ability to obtain a National Police Check and Working With Children Check (WWCC)

State Medical Emergency is committed to building and maintaining a diverse and inclusive workforce. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, and LGBTQ+ communities.