Patient Services Assistant- Permanent Positions

Sa-Health; Adelaide; On-site; AUD 58,000 - 59,000; Full time

Benefits offered by this job

Salary packaging

Flexible work arrangements

Relaxed regional lifestyle

Job summary

SA Health SALHN, based at Flinders Medical Centre in Adelaide, is hiring a Patient Services Assistant on permanent full-time or part-time contracts. The role involves 24/7 rotating shifts across hotel services, delivering meals, cleaning and basic patient transport to support reliable, respectful health care.

The team values empathy, customer service experience and a commitment to patient safety. Salary packaging, flexible work arrangements and a balanced regional lifestyle are highlighted

Qualifications

• Experience delivering quality customer service, strong communication and empathy.
• Role can be physically demanding; good manual dexterity is advantageous.
• Able to work across a flexible 24/7 roster and adapt to rotating shifts.

Responsibilities

• Cleaning in line with SA Health standards and infection control.
• Preparation, catering and serving meals to patients.
• Fetch and carry tasks and patient handling with appropriate equipment.
• Assist with loading, unloading and transporting patients as required.

Job description

Patient Services Assistant- Permanent Positions

Job no: 950336
Work type: Full time, Part time
Location: Adelaide Metro Southern
Categories: Catering and Hospitality, Corporate Services, Public Health, Support Services

• Southern Adelaide Local Health Network - Flinders Medical Centre
• Full-time and Part-time Permanent Positions Available
• Weekly Salary - $1,281.57 - $1,294.89 WHA3
• Must be able to work across a 24 hour, 7 day rotating roster

A Permanent Place Where Your Work Truly Counts — Patient Services Assistant

At SALHN, our mission is simple but powerful: to build a thriving community by consistently delivering reliable and respectful health care for, and with, all members of our community.

As a member of the hotel services team, our Patient Services Assistants work across a rotating 24/7 roster undertaking a diverse range of indirect care including:

• Cleaning as per the SA Health Cleaning Standards for Health Care facilities,
• Preparation, catering and serving of meals to patients,
• Fetch and Carry Handling Tasks,
• Assisting with loading, unloading, and transporting patients with the appropriate equipment

About you:

As a self-motivated person, you will have experience in delivering quality customer service. Empathy is a big part of the role, and we want you to bring your life and work experience to enable us to provide our patients a safe and caring environment. The role can be physically demanding, not only is this a great way to keep fit and physical but manual dexterity will go a long way to helping you succeed.

Our Flinders Medical Centre Team:

With a team of approximately 500 staff, it is rewarding work. We work hard to have a team culture that enables everyone to exercise their judgement and display initiative in their work, we also encourage a collaborative environment where our staff provide assistance to each other, share knowledge and best practice.

Why Work with us?

You will have the ability to work with minimal supervision and as an effective team member, exercise judgement on day-to-day tasks and have a flexible approach to your work and routine. The hotel services division offers the opportunity to connect with new people every day and put your interpersonal skills to excellent use.

This is all in addition to the standard benefits of working for SALHN including:

• Access to Salary packaging to pay for things like mortgage or rent before tax, increasing your take home salary;
• A range of flexible work arrangements for staff; and
• Living and working in the Southern region offers a relaxed, family-friendly lifestyle where you can achieve a great work-life balance.

For further information regarding this role, contact:

SALHN Hotel Services on [e-mail]

Application Closing Date:

11.55 pm Sunday 13 September 2026

Attachments:

• Patient Services Assistant Hotel Services Role Description
• Australian applicant guidelines
• International applicant guidelines
• SAHLN - PSA Candidate Pool FAQ.pdf

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref: 950336

Advertised: 01 Sep 2026 Cen. Australia Standard Time
Applications close: 13 Sep 2026 Cen. Australia Standard Time