Floor Coordinator - Help Desk & Rostering

Rashi Joshi; The Barossa Council; On-site; AUD 74,000 - 79,000; Part time

Benefits offered by this job

Salary sacrifice benefits

Flexible working arrangements

Job summary

Southern Adelaide Local Health Network - Flinders Medical Centre is seeking a Floor Coordinator for Help Desk and Rostering. The role involves managing daily resource allocations, coordinating patient flow, and providing roster support across a busy hospital environment.

The position supports service delivery with Sunrise rostering and the Patient Flow Mobility tool, contributing to efficient bed turnover and patient care.

Qualifications

• Experience with rostering principles and resource planning.
• Ability to coordinate workflow and allocate resources to meet service goals.
• Experience producing data reports and written submissions.

Responsibilities

• Expedite and resolve requests relating to personnel, cleaning, patient flow, and contracted services.
• Manage daily resource allocations and roster support across hospital areas.
• Oversee Sunrise and Patient Flow Mobility for staffing and bed turnover.
• Ensure services are person and family centred and fiscally managed.
• Support management with data reporting and continuous improvement initiatives.

Skills

Leadership

Team collaboration

Initiative

Rostering principles

Data reporting

Basic computing (email, word)

Communication

Training staff

Tools

Sunrise rostering

Patient Flow Mobility

Job description

Floor Coordinator - Help Desk & Rostering (Job no: 947223)

Work type: Part time | Located in: Adelaide Metro Southern | Categories: Public Health, Support Services, Customer service, Call centre | Southern Adelaide Local Health Network - Flinders Medical Centre

Salary $74,095 - $78,694 p.a. (Pro Rata) OPS3 | Multiple Temporary Positions Available | Full-time or Part-time contract | Helpdesk hours from 6am - 11pm (Mon - Fri) and 9am - 5pm weekends

As Floor Coordinator for Help Desk and Rostering, you'll be the steady hand managing daily resource allocations, patient flow coordination, roster support and being the contact point for task management requirements across one of South Australia's busiest hospitals. This is a role where your organisational skills directly support the people delivering care every day.

About the role

Reporting to the Manager Hotel Services, this role is responsible for the expediting and resolution of requests relating to personnel, cleaning, patient flow, food, and contracted services.

Duties for the role will include

• Ensure that service provision and the activities of the Division - Unit - Ward - Service are person and family centred and professionally and effectively conducted by contributing to the development of an integrated team approach and culture which is highly responsive to the needs of our consumers,
• Ensure the effective management of human, financial and physical assets through appropriate planning and allocation of resources to achieve agreed Division - Unit - Ward - Service and strategic plans,
• Ensure that service provision and the activities of the Division - Unit - Ward - Service are person and family centred and professionally and effectively conducted by contributing to the development of an integrated team approach and culture which is highly responsive to the needs of our consumers,
• Ensure the effective management of human, financial and physical assets through appropriate planning and allocation of resources to achieve agreed Division - Unit - Ward - Service and strategic plans,
• Oversee Sunrise and the Patient Flow Mobility application for Hotel Services, including associated devices to ensure appropriate staff movements and the progression and completion of cleaning and transport jobs to improve bed turnover times and flow

About you

• Demonstrated leadership and ability to apply these principles in a patient support services environment,
• Ability to effectively promote a culture of respect and courtesy,
• Ability to work as part of a multi-disciplinary team and maintain positive working relationships with staff at all levels,
• Ability to use initiative and judgement and take a flexible approach to work routines,
• Ability to coordinate workflow and activities, achieve set objectives and evaluate outcomes,
• Proven experience in basic computing skills, including email and word processing,
• Experience with rostering principles,
• Experience in the training and development of staff in a health care setting,
• Experience in producing data reports and written submissions

Please see the attached Role Description for additional information.

We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed.

Applicants are encouraged to discuss the flexible working arrangements for this role.

Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.

SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Contact: Lindsay Douglas, Manager, Hotel Services FMC, [phone],

Job ref: 947223 Advertised: 18 Aug 2026 Cen. Australia Standard Time Applications close: 30 Aug 2026 Cen. Australia Standard Time